JOB OVERVIEW

We are seeking a dedicated and enthusiastic Server to join our vibrant team at the Highfield Hotel and Star of Siam Thai Restaurant . As a Server, you will play a crucial role in providing exceptional dining experiences for our guests. You will be responsible for taking orders, serving food and beverages, and ensuring that customers have a pleasant visit. Your ability to upsell menu items and manage time effectively will contribute to the overall success of our restaurant.
You will be joining a close knit team within a family run business. Shift will vary week to week but will start at 5:30pm and finish late (latest finish of 11pm)

SKILLS

• Strong upselling skills to promote menu items effectively.
• Basic maths skills for handling transactions accurately.
• Knowledge of food safety standards.
• Experience in a restaurant or hospitality environment is advantageous.
• Excellent time management skills to handle multiple tables efficiently.
• A passion for culinary arts and providing outstanding customer service.
• Ability to work collaboratively within a team while also being self-motivated.
  Join us as a Server and be part of an exciting environment where your contributions will make a difference in our guests’ experiences!
  Job Type: Part-time
  Pay: £10.00-£12.21 per hour

Location:

• Houghton le Spring DH5 9QT (preferred)

Work Location: In perso

• Greet and welcome guests in a friendly manner, ensuring they feel comfortable and valued.
• Take accurate food and drink orders, relaying them to the kitchen staff promptly.
• Serve food and beverages efficiently, ensuring presentation meets our high standards.
• Upsell menu items to enhance the dining experience and increase sales.
• Maintain cleanliness and organisation of the dining area and kitchen space.
• Handle customer inquiries and complaints professionally, striving for customer satisfaction.
• Collaborate with kitchen staff to ensure timely service and quality control.
• Manage time effectively during busy periods to ensure all guests receive prompt attention.
• Create and serve drinks to both restaurant and bar customers