Restaurant Shift Manager at 280 Nicol St Dairy Queen

Little Rock, Arkansas, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Mar, 26

Salary

15.0

Posted On

18 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Team Leadership, Food Safety, Training, Coaching, Organization, Problem Solving, Time Management, Communication, Attention to Detail, Positive Attitude, Performance Standards, Service Recovery, Fast-Paced Environment, Accountability, Ownership

Industry

Food and Beverage Services

Description

Job Details Job Location: West Little Rock - Little Rock, AR 72223 Salary Range: $13.00 - $15.00 Hourly We strive to create positive memories for all our fans so we are looking for positive, energetic employees who are passionate about the Dairy Queen brand and delivering exceptional customer (fan) service. If you enjoy working in a fun, fast paced environment while providing exceptional customer service, we would love to hear from you! Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans. Job Functions: Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance Enthusiastically greet and welcome fans to the Dairy Queen brand Strive to exceed fan expectations and deliver fan first service through timely and quality service Assist in the management of specific areas of the restaurant during scheduled shifts Pace the crew to high levels of performance by understanding the importance of speed of service and resolve bottlenecks in work flow Assist the GM and Assistant Manager(s) with training and coaching crew members to build a highly skilled and productive team Ensure that the restaurant is properly organized and staffed Create and maintain a positive, safe, clean, and inviting environment for fans and team members Calmly solve fan concerns and embrace Dairy Queen’s service recovery standards Be a willing team player and maintain a cooperative, harmonious working relationship with management and team members Models performance standards for all team members and work stations At all times exhibit a genuine passion for excellence Perform other duties as assigned by management Qualifications Minimum 6+ months of high volume quick service restaurant experience required High School diploma or equivalent Must be capable of supervising specific areas of the business in a fast-paced environment Strong knowledge and application of safe food handling practices Must be ServSafe® certifiable Highly organized and detail oriented Work well under pressure packed situations while maintaining a great attitude Comfortable standing for entire shift and able to lift 50 pounds Exhibit good manners, proper personal hygiene, and promptness Have fun and maintain a positive attitude at all times!

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Responsibilities

The Restaurant Shift Manager will be responsible for managing specific areas of the restaurant during scheduled shifts and ensuring exceptional customer service. They will also assist in training and coaching crew members to build a highly skilled team.