Restaurant Supervisor at Alchemy

Salem, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Jun, 26

Salary

26.0

Posted On

24 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Supervision, Guest Service, Staff Training, Cash Handling, POS Operations, Leadership, Communication, Problem Solving, Compliance, Opening Procedures, Closing Procedures

Industry

Hospitality

Description

Description Dire Wolf Tavern is one of Salem’s most dynamic dining destinations, offering an immersive atmosphere, top-tier cuisine, and exceptional hospitality. Located in the heart of historic downtown Salem, we blend rich New England tradition with a modern twist, delivering a unique experience that’s both memorable and welcoming. We’re currently seeking a Restaurant Supervisor to join our leadership team. This is an exciting opportunity for a motivated hospitality professional to step into a pivotal role in a high-energy, customer-focused environment. Responsibilities of the Supervisor Include: Supervise and support front-of-house staff during shifts Ensure excellent guest service and address guest concerns promptly and professionally Maintain restaurant standards of cleanliness, safety, and compliance Assist with training and coaching staff to achieve performance goals Monitor cash handling, POS operations, and opening/closing procedures Act as the point of leadership when the General Manager is not on site What We’ll Give to You: Competitive hourly wage of $24 - $26 and hour depending on experience Superb health and dental benefits with an excellent employer contribution to both Paid Vacation Time Quarterly Discretionary Bonuses Excellent discount program throughout the entire Serenitee Restaurant Group Great Referral Program Ongoing opportunities for financial and career growth! Flexible schedule Requirements Prior restaurant leadership or supervisory experience preferred Strong communication and leadership skills Ability to work in a fast-paced, high-volume environment Commitment to hospitality and creating positive guest experiences Flexibility to work nights, weekends, and holidays as needed If you are passionate about helping lead a team, driving sales, and providing outstanding customer service, we encourage you to apply for the Restaurant Supervisor position. Join us in creating an exceptional experience for our customers while fostering a supportive work environment for our staff.

Responsibilities

The Supervisor will be responsible for overseeing and supporting front-of-house staff during shifts, ensuring excellent guest service, and promptly addressing customer concerns. This role also involves maintaining restaurant standards, assisting with staff coaching, and managing operational procedures like cash handling.