We are seeking customer-focused Restaurant Shift manager/Supervisor to join our iconic Heavenly Desserts store in the new High street Quarter in Hounslow High Street . The perfect candidate is someone who has a passion for all things food and beverage, and thrives off a bustling environment.

ABOUT US

We are the UK’s leading premium dessert company offering our guests a world class dining experience while serving the finest desserts and exquisite beverages.

Job Summary and Mission:

• Administrative duties including restaurant due diligence, stock control, ordering and opening / closing the restaurant.
• Leading high performing team with great energy and enthusiasm
• To provide high standards of service, to meet 5* expectations
• To create the Heavenly Desserts experience for our guests by providing courteous, prompt service, quality beverages and desserts, and maintaining a clean and comfortable restaurant environment.

Key Responsibilities:

• Work as part of a large team to create picture-perfect desserts and drinks from our extensive menu.
• To uphold the Heavenly Desserts premium service experience consistently for all our guests.
• Taking customer orders, serving customers and providing excellent customer service.
• Upholding compliance towards all health and safety, food safety guidelines, following policies and procedures and maintaining a spotlessly clean working environment.
• Must be available to work between the hours of 10:30am and 11:00pm and have access to reliable transportation to get to and from central York.
• A minimum of one-year catering/food handling/customer service experience is preferred, however, training will be provided to the right candidates
• Prepare, present & serve our desserts to the highest possible standard for each and every guest by adhering to all recipe and presentation standards.
• Build relationships with fellow team members of respect and courteous, and be a proud ambassador of Heavenly Desserts.
• Perform daily and weekly cleaning tasks without prompting.
• Act with integrity, honesty and knowledge that promotes the culture and values of Heavenly Desserts.
• Anticipates guest and business needs by constantly evaluating environment and customers for cues.
• Communicate information to the Manager so that the team can respond as necessary to create a premium environment during each shift.
• Presents oneself professionally, be well-groomed, ensure adherence to health and safety rules and quality store operations standards are met or exceeded.

Next, we’ll review your details, and if successful we’ll invite you to meet one of the team to learn more about you, your experience and let us tell more about Heavenly Desserts.
Heavenly Desserts is an equal opportunities employer, committed to hiring a diverse workforce and sustaining an inclusive culture.
We look forward to hearing from you!

Work Remotely

• No

Job Types: Full-time, Contract, Permanent
Pay: £11.00-£13.00 per hour

Additional pay:

• Bonus scheme
• Performance bonus

Benefits:

• Discounted or free food
• Employee discount

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Monday to Friday
• Weekend availability

Work Location: In perso

• Work as part of a large team to create picture-perfect desserts and drinks from our extensive menu.
• To uphold the Heavenly Desserts premium service experience consistently for all our guests.
• Taking customer orders, serving customers and providing excellent customer service.
• Upholding compliance towards all health and safety, food safety guidelines, following policies and procedures and maintaining a spotlessly clean working environment.
• Must be available to work between the hours of 10:30am and 11:00pm and have access to reliable transportation to get to and from central York.
• A minimum of one-year catering/food handling/customer service experience is preferred, however, training will be provided to the right candidates
• Prepare, present & serve our desserts to the highest possible standard for each and every guest by adhering to all recipe and presentation standards.
• Build relationships with fellow team members of respect and courteous, and be a proud ambassador of Heavenly Desserts.
• Perform daily and weekly cleaning tasks without prompting.
• Act with integrity, honesty and knowledge that promotes the culture and values of Heavenly Desserts.
• Anticipates guest and business needs by constantly evaluating environment and customers for cues.
• Communicate information to the Manager so that the team can respond as necessary to create a premium environment during each shift.
• Presents oneself professionally, be well-groomed, ensure adherence to health and safety rules and quality store operations standards are met or exceeded