Description:
Working in the hotel industry is an amazing, fun, and hospitable experience. Do you love working with amazing people & customers? Join our team at the Embassy Suites Hotel Rosemont. The team-building work atmosphere allows you to develop prosperous work relationships, with paid training, monthly team member appreciation events and several employee recognition programs and so much more! The Embassy Suites Rosemont hotel is located one mile from O’Hare International Airport and just minutes from the Kennedy Expressway and CTA Blue line
Requirements:

REQUIREMENTS:

• Proven food and beverage management experience.
• Knowledge of health and safety standards.
• Communication and leadership skills.
• Required state food and beverage certification.

The Restaurant Supervisor provides direct supervision of restaurant personnel, daily operation of restaurant service, and sets an example of service to all restaurant personnel, by meeting or exceeding brand standards.

• In the absence of the Food & Beverage Manager, carry out the daily operation of the restaurant, ensuring effective communication of all required standards and procedures.
• Perform service-related duties as required of all restaurant personnel during shift.
• Work with the Food & Beverage Manager and Executive Chef to ensure quality of food and presentation meets or exceeds approved brand standards.
• Serve as a bridge of communication between line level team members, guests, and management.
• Provide excellent guest recovery regarding guest complaints and communicate any of these issues to management on duty.
• Create and maintain a fair and organized schedule that provides the appropriate level of service required to meet brand standards and occupancy levels.
• Willing to work flexible schedules and varied shifts depending upon current service personnel, requests, occupancy levels, and reservations or events.
• Complete any assigned duties as requested by Food and Beverage Manager, General Manager or Executive Chef due to business levels or events.
• Participate in the hiring of restaurant servers and bussers, including review of application and involvement in interview process.
• Perform other duties as required by management.