Restaurant Supervisor at Avion Hospitality Employee Services LLC

Tulsa, Oklahoma, United States -

Full Time

Start Date

Immediate

Expiry Date

13 May, 26

Salary

0.0

Posted On

12 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Customer Service, Project Management, Financial Management, Communication, Interpersonal Skills, Team Building, Market Trends, Recruitment, Conflict Resolution, Multi-tasking, Delegation, Food Operations, Guest Engagement, Problem Solving, Compliance

Industry

Hospitality

Description

Description WE’RE LOOKING FOR SOMEONE WHO IS: CREATIVE AND INSPIRES OTHERS – Up to date on F&B trends, building experiences for guests and locals. A NATURAL LEADER – Collaborates with the whole team and inspires them to provide exceptional customer service. WHAT YOU’LL DO IN THIS ROLE: CUSTOMER OUTREACH – Yelp, OpenTable, Hyatt Hysat Surveys, & guest related issues GUEST EXPERIENCES – Empower restaurant staff to provide unrivaled guest service, interact with guests to obtain feedback, manager service deliver from greeting to invitation to return. OPERATIONS – Manage day-to-day operations, oversee financial aspects of the restaurant, uphold standards, ensure compliance with all applicable laws and regulations, assist where needed on the floor. PROJECT MANAGEMENT – Ability to delegate and manage tasks, assignments, and projects pertains to Critical Path and Action Plan What will you be doing most days? · Supervising Staff and Procedures · Build and develop lasting relationships with corporate clients and social and industry networks that maximize business development opportunities · Stay informed of market trends and introduce new products and services to drive guest engagement, increase revenue, and ensure a competitive position in the market · Recruit and select talented team members who will enhance the brands culture and provide opportunities for growth and development to retain staff · Ability and knowledge of food trailer operations and efficiencies. · Keep up to date with Critical Action Plan & Management Operating Plan · Abide by the AOR (Area of Responsibility) · Any other tasks or assignments assigned to you Requirements · 3+ years of relevant experience in a hotel environment with independent restaurants · Proven track record achieving business results across multiple businesses · History of leading, motivating, and coaching teams to achieve objectives · Previous experience navigating complex business problems, collaborating with leads across corporate functions, presenting at the executive level, working with corporate business partners, and leading cross-functional large-scale initiatives · Excellent oral and written communication skills, including ability to communicate in English · Excellent interpersonal skills with ability to advise effectively and tactfully, counsel, coach, resolve conflict, and negotiate within all levels of an organization · Internal and external customer-focused with sound judgment, excellent financial and strategic skills, and restaurant profit and loss analysis experience · "Win together" mentality · Basic proficiency with Microsoft Office Product Suite, advanced proficiency preferred · Role requires standing, bending, climbing stairs, and lifting and carrying 35 pounds · Must be willing to work a flexible schedule based on business needs, which will include evenings, weekends, and holidays · Always maintain a professional appearance and manner · Ability to be mobile for significant distances between and within buildings · Ability to observe performance and detect signs of emergency situations and respond with proper action · Must be willing to “pitch-in” and help co- workers with their job duties and be a team player · Working with Sales team/dept on providing all guest needs and service · Ability to multi-task and delegate day-to-day operations and admin, special projects, & duties

Responsibilities

The Restaurant Supervisor will oversee day-to-day operations, manage staff, and ensure exceptional guest experiences. They will also handle customer outreach and maintain compliance with laws and regulations.