Job Title: Restaurant Supervisor
Location: Boundary Outlet, Colne
Hours: 40 hours a week working 5 days out of 7

ABOUT US:

Boundary Outlet is a premier shopping destination that also offers exceptional dining experiences. Our in-store restaurants are a key part of our customers’ journey, and we’re looking for an enthusiastic and experienced Restaurant Supervisor to lead and inspire the team to deliver outstanding service and quality.

ROLE OVERVIEW:

As Restaurant Supervisor, you’ll support the Front of House Service Manager in the day-to-day running of the restaurant, ensuring smooth service, exceptional food quality, and a welcoming environment. You’ll motivate the team, supervise operations, and help create a memorable dining experience for every guest. This is a fast paced hands on role.

KEY RESPONSIBILITIES:

• Lead and support the front-of-house team during service, ensuring high standards of customer service.
• Assist with training, coaching, and developing team members to enhance their skills and performance.
• Oversee daily operations, including opening and closing procedures.
• Address customer queries, feedback, or complaints promptly and professionally.
• Monitor food and drink quality to ensure consistency and excellence.
• Support stock management, ordering, and minimising waste.
• Ensure compliance with health and safety, food hygiene, and company policies.