The Restaurant Supervisor is responsible for assisting with opening, closing and the daily operations of the restaurant within Stanley Park Pavilion. They ensure the best possible Food & Beverage experience for both Guests and Team Members alike. It is the supervisor’s duty to ensure all required tasks are completed, daily goals are attained, and guest expectations are being exceeded.
In addition, the Restaurant Supervisor assists Stanley Park Pavilion Leadership Team in evaluating the quality and value of the guest’s Food & Beverage experience and communicates any new ideas or concerns. Through leadership and motivation, they will promote the principles, core values and vision of the Capilano Group.

Essential Duties and Responsibilities:

• Works with the Food and Beverage Assistant Manager to oversee the daily operations of Stanley’s Bar and Grill,
• Follows Food Safe guidelines and training Team Members on company standards of handling, preparation and presentation of menu items,
• Monitor and manage guest flow, seating, and reservation systems to maintain optimal dining conditions,
• Ensures replenishment of stock and cleanliness of Restaurant
• Communicates and submits orders with suppliers and receives supplier orders,
• Organizes daily and weekly cleaning schedules,
• Communicates with the Assistant Restaurant Manager, Supervisors and other department managers,
• Ensure serving team accurately places food orders in a timely manner, while acknowledging all guests,
• Work with the culinary team to ensure food orders are received accurately, and that food storage areas are kept clean and tidy,
• Ensure all opening, closing and other duties are completed daily,
• Be proactive in attracting guests to the restaurant by creating connections with Pavilion guests,
• Assist with daily monitoring and tracking of Guest feedback (informal and formal guest surveys).

Essential Duties and Responsibilities:

• Works with the Food and Beverage Assistant Manager to oversee the daily operations of Stanley’s Bar and Grill,
• Follows Food Safe guidelines and training Team Members on company standards of handling, preparation and presentation of menu items,
• Monitor and manage guest flow, seating, and reservation systems to maintain optimal dining conditions,
• Ensures replenishment of stock and cleanliness of Restaurant
• Communicates and submits orders with suppliers and receives supplier orders,
• Organizes daily and weekly cleaning schedules,
• Communicates with the Assistant Restaurant Manager, Supervisors and other department managers,
• Ensure serving team accurately places food orders in a timely manner, while acknowledging all guests,
• Work with the culinary team to ensure food orders are received accurately, and that food storage areas are kept clean and tidy,
• Ensure all opening, closing and other duties are completed daily,
• Be proactive in attracting guests to the restaurant by creating connections with Pavilion guests,
• Assist with daily monitoring and tracking of Guest feedback (informal and formal guest surveys)

Safety Responsibilities

• Know and communicate the health and safety requirements & regulations and ensure they are followed,
• Ensure Team Members follow Capilano Group health and safety policies and procedures,
• Ensure all food & beverages are labeled and dated as required by Health and Safety regulation,
• Ensure appropriate personal protective equipment & clothing is available, properly worn when required, properly inspected and maintained,
• Ensure Team Members are made aware of all known hazards in the area where they work,
• Cooperate with the JOHS Committee or any person carrying out Occupational Health and Safety duties,
• Ensure your ability to work without risk to your health and safety or any other person’s safety is not impaired by alcohol, drugs or other causes,
• Be alert to hazards and immediately report hazards, defective equipment or concerns to your manager
• Take every reasonable precaution to ensure protection of Team Member