The Role

• Minimum 4 years of experience as a Restaurant Supervisor in Dubai o Preferably with experience in restaurants offering international, Arabic, or Middle Eastern cuisine • Strong leadership and people management skills • Ability to handle high-pressure situations and resolve conflicts efficiently • Customer-focused with a passion for hospitality and service excellence • Well-organized, with good time management skills • Sound knowledge of health and safety regulations • Proficient in POS systems (Micros preferred) and basic computer use • Willing to work on weekends and public holidays

Requirements

• Oversee and support front-of-house (FOH) team during shifts • Ensure smooth day-to-day restaurant operations • Manage staff training, performance, and discipline • Handle customer inquiries and resolve complaints professionally • Optimize table management and guest seating • Maintain hygiene and cleanliness standards • Assist with stock management and inventory control • Ensure compliance with food safety regulations • Collaborate with the kitchen team for efficient BOH-FOH coordination • Manage billing processes and ensure transaction accuracy • Submit daily reports and updates to the management

About the company
Excelsior is a bespoke HR and recruitment consultancy, specialising in the Security, Facilities Management, Education and Automotive sectors. Excelsior provides a high quality, reliable and affordable solution to companies in these sectors. Exciting opportunities and market insights will be regularly posted on this page. If you are a talented individual looking for a change, then our highly experienced Consultants are ready to match you with an exciting new career opportunity

• Minimum 4 years of experience as a Restaurant Supervisor in Dubai o Preferably with experience in restaurants offering international, Arabic, or Middle Eastern cuisine • Strong leadership and people management skills • Ability to handle high-pressure situations and resolve conflicts efficiently • Customer-focused with a passion for hospitality and service excellence • Well-organized, with good time management skills • Sound knowledge of health and safety regulations • Proficient in POS systems (Micros preferred) and basic computer use • Willing to work on weekends and public holiday