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Restaurant Supervisor at Filinvest Group
Malay, Aklan, Philippines -
Full Time

Start Date

Immediate

Expiry Date

15 Jul, 26

Salary

0.0

Posted On

16 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Team leadership, Customer service, Inventory management, Staff training, Communication skills, Hygiene standards, Food and beverage operations, Conflict resolution, HACCP compliance, Equipment maintenance, Marketing, Product promotion, Time management, Professionalism

Industry

Hospitality

Description
FILINVEST COMPANY: CRIMSON RESORT AND SPA BORACAY Restaurant Supervisor (In-Room Dining Supervisor) Scope and Responsibilities: Plan, assign, and monitor duties Guest Satisfaction Ensure that all in-suite deliveries are made according to time frames set Ensure that the guests are provided with efficient and professional service. Establishing the level of customer experience for the restaurant and working daily to maintain and improve it. Set up room service order in a thorough and swift manner Guest satisfaction Other duties as assigned Answer phones using appropriate Verbiage Room Service Order Addresses customer concerns on a timely basis. Practice professional and clear communication skills. Monitor supervisor performance, using correct language and ensuring fairness and respect to all. Ensure that procedures are in place for using expensive equipment to minimize breakage Clearly describes standards to all staff. Ensuring the service staff operate efficiently Upholding high hygiene standards Marketing and promoting products Maintain inventory and stock Qualifications: Bachelor's degree in Hotel Management or related field Minimum 1 years of experience as a Restaurant Supervisor or 3 + Years experience as a waiter/Waitress in the hospitality industry, with an emphasis on food and beverages. Training attendance on HACCP, Supervisory Excellent, Wine Training, Leadership Competency is an advantage
Responsibilities
The Restaurant Supervisor is responsible for planning and monitoring staff duties to ensure efficient in-room dining services and high guest satisfaction. They must also manage inventory, uphold hygiene standards, and address customer concerns promptly.