Restaurant Supervisor – Full Time With Experience

at  Tuscany Bistro Castletroy

The Restaurant Supervisor will be responsible for supporting the Restaurant Manager in the day to day operations of the restaurant and for parties/events. This includes staff development and training, and the maintenance of all policies and procedures in the bar/restaurant as and when required. High levels of Customer Service at all times to be maintained and to take over the Manager’s responsibilities in his/her absence.

Maintain a high level of service for all guests.
To ensure that all staff are fully trained
Execute all Standard Operating Procedures (SOP’s) and ensure that they are adhered to by all members of staff within your department.
Attendance and contribution at management meetings.
Ensure that all duties and assignments are performed and completed in a timely manner.
Overview on Stock Management
Ensure that an end of night report is completed to ensure correct recording of all transactions.
Keep a close eye on staffing for the days business, managing the rotas efficiently & effectively in line with labour budget.
Ensure that all food being served is to the expected standards.
Ensure the restaurant and dispense bar are kept to a high level of cleanliness at all times.
Ensuring the restaurant staffing budget is adhered to when compiling the weekly rota.
Ensuring that all staff attend work punctually and arrive in the correct uniform.
Record any accidents that occur, no matter how minor, by using the correct accident reporting procedures.
Work closely and communicate with the Head Chef/Sous Chef to ensure a smooth operation at all times.
Ensure all work is carried out in compliance with Health & Safety regulations.
Dealing with complaints from customers in an efficient and courteous manner.
Completing a customer complaint form and providing recommendations for future.
A full awareness of all HR policies and procedures.
Adhering to HACCP policies at all times
Applicants must have at least 3 To 5 years of experience in a similar role.