Restaurant Supervisor at Gilt Bingham

England, London - England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

03 Jan, 27

Salary

90000.0

Posted On

05 Oct, 26

Experience

4 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Hotels & Accommodation

Description

Full job description

Gilt Bingham is seeking a dedicated and experienced Bar/Restaurant Supervisor to join our dynamic team. If you are passionate about delivering exceptional customer service and have a proven track record of leading a team, we invite you to apply for this full-time position offering 48 hours per week.

Position: Supervisor (Front of House/Bar)

Type: Full-Time (48 hours per week)

Job Summary: As a Supervisor, you will play a pivotal role in ensuring the smooth operations and overall success of our restaurant. Your primary responsibilities will include overseeing the daily activities, supervising staff, maintaining quality standards, and providing excellent customer service to our valued guests. We are looking for a motivated individual who can maintain a positive and productive work environment while upholding our restaurant's reputation for outstanding dining experiences.

Responsibilities:

Supervise and lead the restaurant team to deliver exceptional service and uphold our company's standards and values.
Manage daily operations, including opening and closing procedures and ensuring sufficient stock levels.
Train, mentor, and motivate team members to enhance their performance and ensure a cohesive and efficient working environment.
Handle customer inquiries, complaints, and feedback promptly and professionally, resolving issues to ensure customer satisfaction.
Maintain hygiene and safety standards in compliance with health regulations and internal policies.
Oversee food and beverage quality to ensure consistency and adherence to established recipes and presentation guidelines.
Collaborate with management to develop and implement strategies for improving restaurant efficiency and profitability.
Monitor and control expenses, inventory, and wastage to achieve financial targets.
Work closely with the kitchen staff to ensure the smooth flow of orders and timely food delivery.
Assist in conducting regular staff evaluations and provide constructive feedback for continuous improvement.
Stay up-to-date with industry trends and best practices to enhance the restaurant's offerings and services.

Requirements:

Proven experience as a Bar/Restaurant Supervisor or in a similar supervisory role within the hospitality industry.
Excellent leadership and communication skills with the ability to motivate and inspire a diverse team.
Strong customer service orientation and problem-solving abilities.
In-depth knowledge of food safety regulations and best practices.
Familiarity with restaurant POS systems and basic computer skills.
Ability to thrive in a fast-paced environment and maintain composure under pressure.
Flexible availability, including evenings, weekends, and holidays as needed.
A passion for food, beverage, and the restaurant industry.

Responsibilities

Full job description

Position: Supervisor (Front of House/Bar)

Type: Full-Time (48 hours per week)

Responsibilities:

Supervise and lead the restaurant team to deliver exceptional service and uphold our company's standards and values.
Manage daily operations, including opening and closing procedures and ensuring sufficient stock levels.
Train, mentor, and motivate team members to enhance their performance and ensure a cohesive and efficient working environment.
Handle customer inquiries, complaints, and feedback promptly and professionally, resolving issues to ensure customer satisfaction.
Maintain hygiene and safety standards in compliance with health regulations and internal policies.
Oversee food and beverage quality to ensure consistency and adherence to established recipes and presentation guidelines.
Collaborate with management to develop and implement strategies for improving restaurant efficiency and profitability.
Monitor and control expenses, inventory, and wastage to achieve financial targets.
Work closely with the kitchen staff to ensure the smooth flow of orders and timely food delivery.
Assist in conducting regular staff evaluations and provide constructive feedback for continuous improvement.
Stay up-to-date with industry trends and best practices to enhance the restaurant's offerings and services.

Requirements:

Proven experience as a Bar/Restaurant Supervisor or in a similar supervisory role within the hospitality industry.
Excellent leadership and communication skills with the ability to motivate and inspire a diverse team.
Strong customer service orientation and problem-solving abilities.
In-depth knowledge of food safety regulations and best practices.
Familiarity with restaurant POS systems and basic computer skills.
Ability to thrive in a fast-paced environment and maintain composure under pressure.
Flexible availability, including evenings, weekends, and holidays as needed.
A passion for food, beverage, and the restaurant industry.