Full job description

Restaurant Supervisor – Japanese Cuisine

Coco Sushi – Gordonvale, QLD

Full-Time | 38 hours per week

Salary: $79,499 per annum + superannuation

About the Role

Coco Sushi is a Japanese takeaway restaurant located in Gordonvale, approximately 30 minutes south of Cairns.

We are seeking an experienced and reliable Restaurant Supervisor to join our team on a full-time basis.

The successful applicant will be responsible for supervising the day-to-day operations of the restaurant, coordinating staff and workflow, maintaining high standards of customer service and food quality, and supporting the owners in the efficient operation of the business.

As we operate a Japanese food business and communication occurs in both English and Japanese, this position requires strong communication skills in both languages, together with a good understanding of Japanese cuisine and food culture.

Key Responsibilities

Supervise and coordinate the day-to-day operations of the restaurant
Supervise, support and provide guidance to restaurant and kitchen staff
Coordinate staff duties and daily workflow
Assist with staff rostering and training
Monitor staff performance and ensure appropriate service standards are maintained
Maintain high standards of customer service
Handle customer enquiries, feedback and complaints professionally
Monitor food quality, presentation and consistency
Coordinate with kitchen staff to ensure efficient food preparation and service
Monitor stock levels and assist with ordering and inventory control
Communicate with suppliers as required
Assist with controlling stock usage and wastage
Ensure food safety, hygiene and workplace procedures are followed
Assist with POS, cash-handling and daily operational procedures
Identify operational issues and assist with implementing improvements
Support the owners with the efficient day-to-day operation of the restaurant

Essential Skills and Experience

The successful applicant will have:

Previous experience in restaurant, hospitality or food-service operations
Relevant supervisory experience in a restaurant or similar hospitality environment
Strong staff supervision and team coordination skills
Strong organisational and time-management skills
Experience coordinating staff and workflow in a busy food-service environment
Good knowledge of stock control and ordering
Strong customer-service and problem-solving skills
Knowledge of food safety and hygiene requirements
Ability to work independently and take responsibility for duties within the role
Ability to work effectively in a busy and fast-paced environment
Strong communication skills in both English and Japanese
Good knowledge and understanding of Japanese cuisine, ingredients and food culture

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Responsibilities