About the role

Merimbula RSL Club is seeking a Part Time Restaurant Supervisor to join our hospitality team. This is a part-time position based in Merimbula, NSW, contributing to an excellent dining experience for our members and guests. As Restaurant Supervisor, you will oversee restaurant operations, manage staff performance, and ensure consistent service excellence across all dining areas. This role is essential to maintaining our reputation as a welcoming and professionally run establishment within the community.

Key responsibilities

- Supervise and coordinate waiting staff during service periods, ensuring professional and attentive service delivery

- Monitor table service standards and guest satisfaction throughout dining service

- Train and mentor waiting staff on menu knowledge, service protocols and customer care

- Manage reservation systems and table allocation to optimise seating efficiency

- Handle guest queries and complaints professionally, resolving issues promptly and courteously

- Assist with stock management and ensure dining areas are well-stocked with necessary supplies

- Maintain health and safety compliance standards within the restaurant

- Support the restaurant team during busy periods and provide practical assistance with table service as needed

- Report on service performance and operational matters to management

- Contribute to roster planning and scheduling of waiting staff

What we're looking for

- Proven experience working in a hospitality setting, ideally with supervisory or team lead experience

- Strong knowledge of restaurant operations, table service standards and dining etiquette