Restaurant Supervisor - President Abraham Lincoln Springfield, a DoubleTree at Hilton Hotels & Resorts

Springfield, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Mar, 26

Salary

18.0

Posted On

06 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Supervision, Team Support, Scheduling, Training, Guest Service, Complaint Resolution, Health Compliance, Inventory Control, Quality Management, Productivity, Dependability, Customer Focus, Adaptability, Leadership, Teamwork, Integrity

Industry

Hospitality

Description

The bustling President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel is seeking a full-time Restaurant Supervisor to join their Food and Beverage team! This 320-room property is in downtown Springfield, a short walk from Bank of Springfield Center and Abraham Lincoln Presidential Museum and Library. Illinois State Museum, Knights Action Park, and Abraham Lincoln Capital Airport are less than 15 minutes' drive away. Shift Pattern: candidates should be available to work both AM and PM shifts, any day of the week/weekends/holidays as needed Pay Rate: $18.00 per hour The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to your pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental Health Resources Best-in-Class Paid Time Off (PTO) The Go Hilton travel discount program Supportive parental leave Matching 401(k) Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school com, literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs *Available benefits may vary depending upon property-specific terms and conditions of employment. What will I be doing? As a Restaurant Supervisor, you would be responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Supervise, support, schedule, assign daily work, inform and train team members in all restaurant activities and operations Monitor, observe and assist in evaluating team member performance Support and assist team members in handling guest inquiries and requests and in resolving guest complaints Ensure compliance with health, safety, sanitation and alcohol awareness standards Manage and monitor product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly Assist in monitoring inventory and inventory control What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Responsibilities

As a Restaurant Supervisor, you will assist management in directing and administering restaurant operations to ensure outstanding guest service and financial profitability. You will supervise team members, monitor performance, handle guest inquiries, and ensure compliance with health and safety standards.