Summary
At Hyatt, care connects us. We believe in the power of belonging - of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences and jobs into careers.
Ready to elevate your career? We are currently looking for an experienced Full Time Food and Beverage Supervisor to join our flagship Sailmaker restaurant.
Located adjacent to Darling Harbour in Sydney’s Central Business District (CBD), Hyatt Regency Sydney is a haven of relaxation for the business or leisure traveller. As Sydney’s largest premium hotel, the hotel boasts 878 guestrooms, multiple dining experiences and event spaces.

THE ROLE:.

The Sailmaker is a large, 272-seat dining destination with views of Darling Harbour. The Restaurant serves an incredible buffet breakfast that would rival the best in Sydney, as well as la carte dinner menu spotlighting modern and native Australian ingredients.
As the Food and Beverage Supervisor, you will play a critical role in our operations by providing support and assistance to the Restaurant and Bar Manager. In this fast-paced and vibrant environment you will be responsible for the delivery of exceptional experiences for our guests. You will lead our team of Hosts and Floor Staff by being actively present throughout busy service periods to ensure all departmental standards and procedures are met.

RESPONSIBILITIES INCLUDE:

• Overseeing the smooth and efficient operation of shifts
• Providing regular training and coaching to new and existing team members
• Overseeing the management of booking system and reservations
• Achieving high standard of service, elevating guest satisfaction and using metrics to measure success
• Competently handling customer queries and complaints with professionalism and empathy
• Adopting processes and developing strategies to maximise profitability