Restaurant Supervisor - Shift Lead at Atrium Hospitality

Southfield, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Jun, 26

Salary

21.61

Posted On

22 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Communication, Teamwork, Training, Feedback, Service Standards, Opening Duties, Closing Duties, Kitchen Coordination, Front-of-House Coordination, Guest Satisfaction, Micros POS System

Industry

Hospitality

Description

Hotel : Southfield Westin 1500 Town Center Southfield, MI 48075 Full time Compensation Range : $20.61 to $21.61 Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors. What’s in it for you? The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us. Career Growth & Learning – 40% of our management hires are internal promotions! Invest in Your Future – 401(k) plan with company match. Comprehensive Health Coverage – Medical, dental, and vision insurance options. Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services. Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs. Job Description What You Will Do: Lead and support restaurant team members to deliver prompt, friendly, and efficient service across all meal periods. Ensure all opening and closing duties are completed to maintain smooth daily operations. Serve as the communication bridge between the kitchen and front-of-house teams, ensuring alignment and guest satisfaction. Provide real-time feedback, training, and recognition to support associate growth and performance. Step in as needed to assist with service during peak times, helping bussers and servers deliver a seamless guest experience. What We Are Looking For: 2+ years of server experience—ensures a deep understanding of service standards and team workflows. ServSafe and TIPS certified (or willing to certify by start date)—critical for ensuring food safety and responsible alcohol service. Flexible schedule availability—including nights, weekends, and holidays—to meet the needs of a dynamic operation. Strong communication and leadership skills—essential for coaching team members and resolving guest issues quickly. Experience with Micros POS system is a plus—helps streamline service and order accuracy. Why Atrium? Hear it from Magaly L. “I feel truly valued at Atrium because of the strong sense of teamwork and mutual respect among my peers. My contributions are recognized daily, not only by my colleagues but also by my boss, who consistently acknowledges my efforts and expresses appreciation for my hard work.” ___________________________________________ Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy Atrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business: Service We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome. Perseverance We will be better today than we were yesterday. Inclusion We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization. Respect We treat others the way we would like to be treated. Innovation We strive to develop, share and implement new thoughts, ideas and methods that improve our company, our operations and the guest and associate experience. Teamwork Our associates are our family, and we provide them the resources and support needed to produce the best work environment possible. In addition to our core values, we believe that being a responsible community partner is a defining characteristic of the Atrium Hospitality culture, including supporting a range of civic and community activities. We pride ourselves on four impactful pillars that support our associates, our communities and our future: Wellness, Embracing those with Disabilities, Sustainability, and Education. When a candidate makes the decision to join Atrium Hospitality, they are entrusting the very engaged and invested leaders of this great organization to support, encourage, coach, develop and inspire excellence in them. This leadership responsibility is a critical one, accepted with the pride and gravity it deserves. We recognize that when we do this well, we reap the rewards of a productive and engaged team; it is key to the success of Atrium Hospitality. The voices and opinions of our associates truly matter. We encourage, welcome, expect and act upon their input to help us make decisions that are in the best interest of our teams and the continued growth and sustainability of the organization. Come grow with us!

Responsibilities

The supervisor will lead and support restaurant team members to ensure prompt, friendly, and efficient service across all meal periods while acting as the communication bridge between the kitchen and front-of-house teams. This role involves completing opening and closing duties, providing real-time feedback and training, and assisting with service during peak times to ensure seamless guest experiences.