JOB SUMMARY

We are seeking a dynamic and experienced Restaurant Supervisor to oversee the daily operations of our establishment. The ideal candidate will possess a strong background in hospitality, demonstrating exceptional leadership skills and a passion for delivering outstanding customer service. You will be responsible for ensuring the smooth running of service, maintaining high standards of food safety, and fostering a positive team environment.

REQUIREMENTS

• Experience in restaurant management or a similar role within the hospitality industry.
• Demonstrated supervisory experience with the ability to manage a diverse team effectively.
• Previous experience in barista roles or hotel environments is advantageous but not essential.
• Exceptional communication skills, both verbal and written, with a strong customer service orientation.
• Ability to thrive in a fast-paced environment while maintaining composure under pressure. Join our team as we strive to create memorable dining experiences for our guests!
  Job Types: Full-time, Part-time, Permanent
  Pay: From £12.50 per hour
  Expected hours: 20 – 35 per week

Benefits:

• Discounted or free food
• Employee discount
• Free parking
• On-site parking

Ability to commute/relocate:

• Gillingham SP8 4NJ: reliably commute or plan to relocate before starting work (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: In perso

• Supervise daily restaurant operations, ensuring adherence to quality standards and customer satisfaction.
• Lead and motivate a team of staff, providing training and support to enhance their skills in food service and hospitality.
• Oversee inventory management, including ordering supplies and managing stock levels effectively.
• Handle customer inquiries and complaints professionally, striving for resolution that enhances guest satisfaction.
• Collaborate with kitchen staff to create innovative menus that reflect current culinary trends.
• Maintain a clean and organised environment in both front-of-house and back-of-house areas.