RESTAURANT SUPERVISOR, ALDERLEY EDGE

Hourly Rate: £13
Working Hours: Monday – Friday 10:00 – 15:00
Horseshoe Farm; Our self-designed Head Office set on beautiful grounds in Alderley Edge has been built to meet our needs; with amenities including on-site restaurant, sport facilities, free parking and much more. Horseshoe Farm is home to sister companies; Select Property & Vita Group.
Select Property are a leading developer and investment partner with a proven track record for delivering the finest residential properties in the UK’s highest demand cities.
Vita Group offers a variety of beautiful studios and apartments to suit residents’ lives. We offer style, luxury & comfort to our residents, surrounded by premium amenities.

CUSTOMER EXPERIENCE

• Ensure a clean, inviting and well-maintained front-of-house, creating a fantastic user experience.
• Serve as the welcoming face of the restaurant, maintaining a friendly and approachable presence throughout the day.
• Greet employees and visitors warmly, assist with any queries, and provide outstanding customer service.
• Take full responsibility for all front-of-house areas, proactively resolving issues where possible or escalating them to the manager or head chef as needed.
• Oversee an efficient lunch service, managing sittings to minimise queues and wait times.
• Manage special requests, including table bookings for visitors.
• Process payments when required.

PROFESSIONAL EXPERIENCE

• A well-presented and vibrant customer service professional with a background in a fast-paced catering environment.
• Front of House experience working for a luxury brand / premium brand ambassador.
• Well versed in kitchen regulations; demonstrable experience in cleanliness & safety.
• Our operations run seamlessly with the support of a variety of technology systems and software, such as Point of Sale (POS), Restaurant Management Software & Microsoft Office; our Restaurant Supervisor should be technologically astute.

Please refer the Job description for details