WHAT YOU BRING

• A customer-obsessed attitude — you care about every detail of the customer experience
• Super-friendly, confident, and naturally warm and engaging
• Strong communication, focus, and the ability to stay calm under pressure
• A sharp eye for standards & attention to detail — you’re always scanning the floor and making sure customers have everything they need and confident upselling more food, drinks, desserts
• Fluent English (REQUIRED) and the ability to adapt in a fast-moving team

[PLEASE NOTE THIS IS A PART TIME ROLE ONLY - THERE WILL BE ADDITIONAL HOURS AVAILABLE DURING COLLEGE HOLIDAYS, MID TERMS, SUMMER ETC. YOU NEED TO BE OVER 18 YEARS OF AGE AS IT MAY INVOLVE SERVING ALCOHOL AS PART OF YOUR ROLE]

At Wholesome Kitchen, we serve feel-good food with high-energy service, and we’re looking for people who treat the business like it’s their own, care deeply about the customer experience, and want to help build something they’re proud of — every single day. We don’t do average. We set the bar high and push it higher. We’re all about high performance and developing the next superstars. All of our team also jointly work in our second business next door - Sugar Plum Sweetery.

THIS ROLE IS NOT FOR YOU IF:

• You just want to clock in and out
• You don’t like pressure or being very busy
• You want easy shifts and minimal effort
• You’re not serious about high standards or delivering exceptional service

YOUR CORE RESPONSIBILITIES

• Deliver a world-class customer experience — warm, fast, and personal every time
• Greet every customer like they’re walking into your own home
• Handle food and drink orders, payments, and front-of-house duties with speed and precision
• Keep the restaurant spotless and organised, always ready for the next customer
• Multi-task between service, table clearing, cleaning, looking after customers, and more — no job too small
• Take initiative, solve problems fast, and lead by example every day
• Maintain exceptional standards in hygiene, food safety, service, and team support