Company Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim… for our guests to:

• EAT authentic Italian food at our restaurants, cafés and to-go counters
• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

Job Description

At Eataly, this position is known as a Sales Associate (Restaurants). A Restaurant To-Go Host is the first and last point of contact with guests at a restaurant and is responsible for diligently and efficiently overseeing takeout and delivery service. Reports to the Restaurant Manager.

• Receives to-go orders for restaurants and accurately inputs them into the system
• Takes, processes and packages delivery orders
• Assists customers with food options and any questions regarding the menu
• Ensures takeout and delivery orders are provided to the assigned customer
• Provides friendly and prompt service
• Performs other duties as required or assigned

QUALIFICATIONS

• 1+ year of experience in a high-volume restaurant
• Basic computer skills
• Excellent communication skills
• Customer service orientated and a passion for hospitality
• Ability to multi-task and answer customer questions
• Knowledge of Open Table, RESY or other reservation systems preferred
• High school diploma or equivalent preferred

JOB REQUIREMENTS

• Availability to work a flexible schedule including evenings and weekends
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
• Ability to do occasional lifting
  Additional Information

• Receives to-go orders for restaurants and accurately inputs them into the system
• Takes, processes and packages delivery orders
• Assists customers with food options and any questions regarding the menu
• Ensures takeout and delivery orders are provided to the assigned customer
• Provides friendly and prompt service
• Performs other duties as required or assigne