Restoration and Mitigation Production Manager at SERVPRO Team JRF

Salem, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

02 May, 26

Salary

90000.0

Posted On

01 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Restoration, Mitigation, Leadership, Team Building, Customer Communication, Job Scheduling, Quality Control, Safety Management, Performance Coaching, IICRC Certifications, Operational Discipline, Field Work, Technical Training, Inventory Management, Documentation, Equipment Readiness

Industry

Construction

Description

Benefits: 401(k) 401(k) matching Bonus based on performance Company car Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Profit sharing Training & development Restoration Production Manager (Mitigation) – Water/Fire/Mold Full-time | On-site | Job sites across Massachusetts & New Hampshire (local travel required) Compensation: $80k-$90k base + performance bonus + company vehicle SERVPRO Team JRF is hiring an experienced Restoration & Mitigation Production Manager to lead our field teams across MA & NH. This is a hands-on leadership role focused on speed, quality, safety, customer experience, and developing great technicians. Only apply if you have restoration industry experience To be considered, you must have direct restoration/mitigation experience (water, fire, mold). Applications without restoration experience will not be considered. What you’ll do Lead day-to-day mitigation production across multiple job sites (water, fire/smoke, mold, disaster events) Build, train, and retain a high-performing field team (PMs, technicians, crew chiefs/leads; plus temps during surge/storm events) Ensure jobs are executed to SERVPRO/IICRC standards for quality, documentation, and safety Drive excellent customer/client communication and job-site professionalism Coordinate daily scheduling/dispatch with office and project managers to maximize efficiency and response time Maintain readiness: equipment condition, warehouse organization, inventory levels, and vehicle readiness Coach performance: field visits, job checks, ride-alongs, biweekly 1:1s, training plans, and career paths What we’re looking for (required) 3+ years of restoration/mitigation industry experience (REQUIRED) – water/fire/mold 5+ years of people leadership / management experience IICRC certifications: WRT and ASD required (Master designation a plus) Proven ability to build and lead teams (training, accountability, performance management) Strong operational discipline: scheduling, job quality control, safety, documentation, and equipment readiness Comfortable working in the field daily (goal: significant time on job sites) Solid computer skills and comfort with industry systems/training platforms (ex: LMS; job documentation systems) Preferred Bachelor’s degree Experience leading storm response / surge staffing Track record developing technicians into crew chiefs/leads Benefits Competitive base salary + performance bonus Health / Vision / Dental paid 100% by company 401(k) match + profit sharing Company vehicle Professional development and certification support Advancement opportunities with growing company Physical requirements Lift 50 lbs regularly; up to 100 lbs with assistance Climb ladders; work at ceiling heights; work in tight spaces (crawl spaces/attics) Repetitive push/pull/lift/carry; work around cleaning agents Ready to lead a serious mitigation team and raise the bar? Apply today.

Responsibilities

Lead day-to-day mitigation production across multiple job sites, ensuring jobs are executed to SERVPRO/IICRC standards. Build, train, and retain a high-performing field team while maintaining equipment readiness and job quality.