Restoration Supervisor at SERVPRO of Citrus County

Chambersburg, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Jun, 26

Salary

0.0

Posted On

08 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Restoration, Supervision, Crew Management, Quality Control, Customer Service, Documentation, Field Experience, Communication, Safety Protocols, Leadership, Lifting 50+ lbs, Climbing Ladders, Working in Tight Spots, On-call Scheduling

Industry

Consumer Services

Description

Benefits: 401(k) Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Are you ready to lead from the front? We’re looking for a Restoration Supervisor who knows the trade and knows how to run a crew. This isn't a "clipboard only" job—you’re the one making sure the work is done right, the documentation is perfect, and the customer is taken care of. If you’re a top-tier tech who is ready to step into a leadership role, this is it. What You’ll Actually Be Doing You are the main point of contact for our technicians. You’ll set clear expectations, supervise their work, and coach them to get better every day. You’ll coordinate and perform the actual restoration work while keeping an eye on quality control for the whole team. You’ll manage the customer's concerns on-site and make sure they feel supported throughout the project. You’ll handle the project files, photos, and notes to prove the work was done to industry standards. You’re responsible for the labor, equipment, and supplies on your assigned jobs, plus making sure the trucks stay mission-ready. You’ll verify that all safety protocols are followed so the crew goes home safe every night. What You Need to Bring At least 1 year of hands-on experience in restoration, cleaning, or construction. A valid driver’s license and a clean driving record are non-negotiable. You can communicate clearly with your team and keep a project moving when things get complicated. IICRC certifications are a big plus, but we’ll look at your field experience first. The Reality of the Role You’ll be lifting 50+ lbs., climbing ladders, and working in tight spots like crawl spaces and attics. You’ll be working around cleaning agents and in environments that can be loud, messy, or tough. This is an emergency business. You’ll be part of a rotating on-call schedule for nights and weekends when our customers need us most. Requirements High school diploma or GED. Ability to pass a background check. Must be able to lead a team and maintain a professional attitude under pressure.

Responsibilities

The supervisor will act as the main point of contact for technicians, setting expectations, supervising work, and coaching the team while ensuring quality control of the restoration work. Responsibilities also include managing customer concerns on-site, handling project documentation, and overseeing labor, equipment, and safety protocols for assigned jobs.