Restoration Supervisor at SERVPRO of East Central Cincinnati

Amberley, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Jul, 26

Salary

25.0

Posted On

19 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Restoration, Cleaning, Construction, Quality control, Customer satisfaction, Team supervision, Job file documentation, Safety compliance, OSHA guidelines, Equipment management, Training, Coaching

Industry

Facilities Services

Description

SERVPRO of East Central Cincinnati is hiring a Restoration Supervisor! Benefits SERVPRO of East Central Cincinnati offers: Competitive compensation Superior benefits Career progression Professional development And more! As the front-line representative of the SERVPRO® brand, the Restoration Supervisor demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience. Key Responsibilities Coordinate and perform production processes as scheduled and ensure quality control Manage the customer and client experience and overall customer satisfaction tracked with online reviews Communicate clear expectations to restoration technicians and supervise their activities Document a detailed and accurate job file to support the services provided Manage labor and consumable item usage on assigned projects Communicate with restoration project manager and office staff on project progress and issues Additional Responsibilities: Communicate and follow all OSHA guidelines for job safety Manage assets by protecting and using equipment and materials properly Coach and train restoration technicians Position Requirements Valid driver’s license High school diploma/GED (preferred) At least 1 year of experience in cleaning, restoration, or construction IICRC certification a plus, not required Skills/Physical Demands/Competencies Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics) Ability to repetitively push/pull/lift/carry objects Ability to work with/around cleaning agents Each SERVPRO® Franchise is Independently Owned and Operated. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.

Responsibilities

The Restoration Supervisor coordinates and performs production processes while ensuring quality control and safety compliance. They are responsible for managing the customer experience, supervising restoration technicians, and maintaining accurate job documentation.