ReStore Associate at Greater Rochester Habitat for Humanity

Town of Canandaigua, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Sep, 26

Salary

17.5

Posted On

23 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Retail Operations, Inventory Management, Cash Handling, Volunteer Coordination, Safe Driving, Problem Solving, Verbal Communication, Basic Computer Skills, Donation Processing, Warehouse Maintenance, Teamwork

Industry

Construction

Description

Description FLSA Status: non-exempt Reports to: ReStore Manager & Assistant Manager GENERAL The role of the ReStore Associate is to assist with general operations of the ReStore, servicing the needs of both shoppers, donors, and volunteers. The ReStore Associate assists customers with sales and requests for information, processes and organizes donations, thanking donors for their support, and works closely with our volunteers. As an integral part of our team, this position has a significant impact on the success of our ReStores and our ability to raise funds and awareness in support of Habitat’s mission. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide exceptional customer service to shoppers and donors, fostering a welcoming atmosphere. Answer customer questions in person, by phone, and via email, promptly and courteously. Receive, price, and process donated items. Maintain inventory on the sales floor and ensure an inviting shopping experience. Support cash register operations as needed. Cultivate lasting relationships with a diverse group of volunteers, providing leadership and encouraging teamwork and camaraderie. Assist with housekeeping and maintenance of the store and warehouse. Help maintain a safe store environment. Demonstrate safe practices and provide safety guidance to volunteers as needed (especially when moving bulky or heavy items). As a ReStore Donation Driver: Drive safely, demonstrating exemplary driving skills and courtesy to others. Thank all donors for their support and offer information on how their contributions impact Habitat’s mission and work in the local community. Complete donation paperwork and other documentation as required. Screen donations and politely decline items that do not meet our criteria. Safely load, secure, transport, and unload donations. Additional Duties Participate in fundraising and events. Act as an ambassador to promote the mission and values of Habitat for Humanity. Assist with maintaining building safety and accessibility, including sidewalk snow removal. Benefits Our organization is only as strong as our team, and so we care deeply about our employees’ wellbeing. We offer a competitive benefits package featuring paid time off, holidays, employer contributions to health plans and retirement accounts, along with various other benefits detailed below. (some benefits do not apply to part-time or temporary employees) Stay Healthy Coverage for all health plans is available for spouse, domestic partner, and/or eligible dependent Medical Insurance Plan available, paid with a robust Member Expense Reimbursement Plan (MERP) that covers first dollar medical expenses Dental Insurance Plan available, covering preventative care, basic and major services. Vision Insurance Plan available, covering annual exams, lenses, contacts, and frames. Employee Assistance Program (EAP): A robust 24/7 total wellbeing EAP complete with counseling referrals, virtual concierge services, financial and legal consultations, and other resources. Plan for the Future 401(k) retirement plan with company match (3%) Life insurance, AD&D & Long -Term Disability insurances at no cost to the employee NYS Paid Family Leave, FMLA & Short-Term Disability Take a Break Paid Time Off (PTO) includes vacation and sick time, and accrues at these rates (based on hours worked; prorated for

Responsibilities

The ReStore Associate manages general store operations, including customer service, donation processing, and volunteer coordination. Additionally, they may serve as a donation driver, safely transporting items and promoting Habitat for Humanity's mission.