ReStore Sales Associate at Atlanta Habitat for Humanity

Atlanta, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

01 May, 26

Salary

0.0

Posted On

31 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Retail Operation, Point of Sale System Operation, Donation Processing, Merchandising, Pricing, Organization, Communication, Manual Tasks, Volunteer Coordination, Microsoft Office Proficiency, Independent Judgment, Handling Multiple Tasks, Product Knowledge, Store Policies Adherence

Industry

Non-profit Organizations

Description

Description Atlanta Habitat for Humanity transforms communities by acting as a catalyst for neighborhood revitalization through education, innovative development, partnerships, and long-term relationships with families. The ReStore generates revenue through the sale of donated and reclaimed building materials and supplies. All proceeds support Atlanta Habitat’s mission. The ReStore Sales Associate supports Atlanta Habitat’s mission by serving as a point of contact for donors and customers, representing Atlanta Habitat for Humanity as well as the ReStore. The ReStore Sales Associate is directly responsible for: Interacting positively with donors and customers Assisting with the retail operation, including operating the Point of Sale (POS) system Providing superior customer service to donors and customers Processing and pricing of donated items Merchandising and displaying items in an attractive, sellable manner Gaining knowledge of items and merchandise for sale at the ReStore to provide to customers Maintaining the clean, organized look of the store Moving merchandise onto and off of the sales floor as needed Following all store policies and procedures Supporting the ReStore in reaching annual goals Job Conditions: The position is full-time, 40 hours per week. Regular workdays for this position are Tuesdays through Saturdays. Some flexibility in the schedule is required. This position is classified as non-exempt. The ReStore Sales Associate reports to the ReStore Store Manager, and is a member of the organization’s ReStore Department. This position is subject to periodic DMV checks for driving record and valid driver’s license. This position is subject to a criminal and credit background check and drug and alcohol testing. The ReStore Sales Associate is expected to use discretion and independent judgment in carrying out his/her responsibilities and to represent the organization in a professional, knowledgeable and collegial manner at all times. Other conditions and benefits are explained in the Staff Handbook. Requirements Education/Professional Credentials Minimum High School Diploma or GED, Bachelor’s Degree preferred. Experience Minimum of three years of retail sales experience. Retail experience with construction or building materials and/or hardware preferred. Skills Knowledge of fair market values of new and used building materials. Superior customer service skills. Able to lift up to 50 pounds, perform heavy manual tasks, work standing or walking for a full work day, and be capable of performing outside duties under all weather conditions. Operate POS system with proficiency. Strong organization and communication skills. Able to handle multiple tasks. Able to coordinate volunteers with a wide range of skills and abilities. Good computer skills with knowledge of Microsoft Office (Word, Excel, Outlook) and Internet research ability a plus. Responsibilities: Customer Service Ensure that each customer receives superior service by providing a friendly environment, which includes but is not limited to: Greeting and acknowledging every customer. Maintaining knowledge of store products, promotions and policies. Assisting customers with purchases and providing technical assistance. Offering to load merchandise into customer vehicles. Making sure the loading process is safe, well-organized, and meets customer needs. Resolving customer and donor concerns in a positive, helpful manner. Providing all other aspects of superior customer service. Ensuring all phone and email customer interactions meet the standard of superior customer service. Share the Atlanta Habitat message. Offer option to customers to subscribe to email list. Ensure the donation process is respectful of the donor’s time and contribution. Return all e-mails and phone messages from customers within one business day. Contribute to meeting the sales goals. Retail Operations Assist with setting up the store for weekly retail hours. Follow opening and closing procedures accurately and timely. Operate cash register with proficiency and balance daily receipts. Assist in floor moves, restocking, merchandising, pricing merchandise, display maintenance and housekeeping as required. Report customer and volunteer concerns to the ReStore Assistant Sales Manager. Follow all written store policies and procedures. Support the goals and objectives of the ReStore. Report facility and equipment problems to the ReStore Assistant Sales Manager. Donations Support Accept donations and provide receipts per policies and procedures. Other Attend staff meetings. Assist with coordinating volunteers. Perform other duties as assigned. Apply through the link in this posting. Please no walk-ins, phone calls or faxes. Only candidates meeting all position requirements will be considered. More information about Atlanta Habitat for Humanity may be found on our website www.atlantahabitat.org. Applications will be accepted until the position is filled. Atlanta Habitat is an Equal Opportunity Employer. Atlanta Habitat is located in the Reynoldstown neighborhood in Atlanta, near MARTA bus and rail lines. Atlanta Habitat is a Drug-Free Workplace. This position is subject to a criminal background and credit check, periodic DMV checks for driving record and valid driver’s license, and drug and alcohol testing. We reserve the right to make employment contingent upon successful completion of all checks and testing. Equal Employment Opportunity Policy: Atlanta Habitat is dedicated to a policy of equal opportunity. We will give fair and equal treatment to all employees and applicants for employment. It is the policy of Atlanta Habitat to prohibit discrimination or harassment of any type and to afford equal employment opportunities to employees and applicants, without regard to race, color, gender identity, family medical history or genetic information, religion, sex, disability, familial status, pregnancy, national origin, marital status, age, sexual orientation, past or present military status, receipt of public assistance, or any other characteristic protected by law. This policy applies to all employment practices and personnel actions, including compensation, recruitment, training, working conditions and opportunities for advancement.

Responsibilities

The Sales Associate supports the mission by interacting positively with donors and customers, assisting with retail operations including POS system use, and processing/pricing donated items. They are also responsible for merchandising items attractively and maintaining store cleanliness and organization.