JOB OVERVIEW

We are seeking a dedicated and experienced Floor Manager to oversee daily operations in our restaurant. The ideal candidate will have a strong background in the food industry, with a focus on exceptional customer service, team management, and operational efficiency. As the Floor Manager, you will play a crucial role in ensuring that our guests have an outstanding dining experience while maintaining high standards of food safety and quality.

EXPERIENCE

• Proven experience in restaurant management or a similar supervisory role within the food service industry.
• Strong background in food preparation, cooking, and kitchen operations.
• Familiarity with POS systems, particularly Micros POS.
• Excellent leadership skills with the ability to motivate and manage a diverse team.
• Exceptional customer service skills with a focus on creating positive dining experiences.
• Knowledge of food safety regulations and best practices in food handling.
• Previous experience in hospitality or hotel settings is a plus.
• Barista experience is also desirable for candidates interested in managing beverage services. Join our team as a Floor Manager where your leadership skills will shine, and your passion for the food industry will contribute to creating memorable experiences for our guests.
  Job Types: Full-time, Part-time
  Pay: $21.00-$25.00 per hour
  Expected hours: 25 – 40 per week

Language:

• English (preferred)

Work Location: In person
Expected start date: 2025-09-0

• Supervise daily restaurant operations, ensuring smooth service and adherence to company policies.
• Manage and train staff, including interviewing, onboarding, and ongoing development.
• Oversee food preparation and cooking processes to maintain quality standards.
• Ensure compliance with food safety regulations and proper food handling procedures.
• Handle cash transactions accurately using POS systems, including Micros POS.
• Provide excellent customer service by addressing guest inquiries and resolving issues promptly.
• Collaborate with kitchen staff to ensure timely service and effective communication between front-of-house and back-of-house teams.
• Maintain cleanliness and organization of the dining area and kitchen facilities.
• Monitor inventory levels and assist with ordering supplies as needed.