Retail Account Assistant - Hybrid at Retail Merchandising Services

Brooklyn Park, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Jul, 26

Salary

18.0

Posted On

04 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Retail best practices, Organizational skills, Analytical abilities, Communication, Written communication, Verbal communication, Presentation skills, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Detail-oriented, Time management, Process improvement

Industry

Retail

Description

Description Retail Merchandising Services (RMS), based in Brooklyn Park, MN, specializes in providing product merchandising services within retailers throughout the US. We are actively seeking a dedicated detail-oriented Retail Account Assistant for our team! If you love retail like we do, have an eye for detail and want to be a part of an amazing team, then please keep reading! Answers all service questions from office staff and field reps submitted via the web, email and phone Send appropriate service documents etc. to our partners weekly Review and respond to time approval requests from our Field Merchandising Reps Assist with weekly review of submitted rep photos and service reports, reviewing rep comments and following up when needed Review rep comments and related questions received respond in a timely manner Requirements 1+ years' previous office, or customer service experience Strong understanding of retail best practices, procedure and systems are essential Candidates must possess strong organizational skills coupled with the ability to manage multiple high priority initiatives simultaneously. Additionally, outstanding analytical abilities and a dedication to continuous improvement through technology and process are essential Strong business communication abilities, including written, verbal and presentation are critical to this position, in addition to being very detail oriented and possessing an expertise in Microsoft Office programs such as Word, Excel and PowerPoint This is a part time position, averaging 20 hours per week. We are looking for someone to work Tuesday-Thursday. This is a hybrid position after your first 90 days, hybrid schedule will be discussed further in the interview process. The pay for this position is $18.00 per hour. Benefits · Preventative Healthcare Coverage (MEC) · FSA Account · Life and AD&D Insurance · Short Term Disability · Vol Long Term Disability · Vol Dental and Vision Plans · Vol Accident, Hospital Indemnity and Critical Illness Insurance · Paid time off · Traditional and Roth 401(k) · 401(k) company match · Perks at Work – Retail Discount Program membership · Access to DailyPay Join us to ignite your career in the world of Retail Merchandising! We’re not just a company, we’re a dynamic force transforming retail spaces across the nation. By working with us, you’ll be part of a team that thrives on innovation, collaboration, and opportunities for growth. We value your unique talents and offer a supportive environment where your ideas can flourish. Come be a part of our exciting journey and make your mark in the retail industry!

Responsibilities

The Retail Account Assistant will manage service inquiries from office staff and field representatives via web, email, and phone. They are also responsible for reviewing service reports, photos, and time approval requests while maintaining accurate documentation.