Retail Account Manager at Wolt - English

, , -

Full Time

Start Date

Immediate

Expiry Date

28 Apr, 26

Salary

0.0

Posted On

28 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Management, Business Development, Negotiation, Interpersonal Skills, Analytical Skills, Data Analysis, Project Management, Team Player, Customer Relationship Management, Retail Experience, FMCG Experience, Operational Improvements, Revenue Growth, Communication Skills, Problem Solving, Self-Starter, Detail-Oriented

Industry

Software Development

Description

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Wolt is a Finnish technology company and until recently, we've been best known for our food delivery platform. However, food delivery was just the start. We don't want just to satisfy our customers' hunger, but to deliver a wide variety of products and expand our platform to some cool retail shops, supermarkets, flowers, toys, and other exciting products, all referred to as Retail. As Retail Account Manager your focus will be on driving incremental revenue and providing the tools and support for our partners to make sure they thrive on our platform and increase sales while improving operational aspects. With this in mind, you need to be super passionate about account management and business development, but also able to adapt and change your tone and approach depending on the type of partner you're working with. On a personal note, it goes without saying that you're a team player and willing to get your hands dirty as we build this new area of our business in Czechia! As time progresses and more Retail partners are onboarded, the targets and duties of the role may develop. This means that you must thrive in the 'start-up' environment where constant change means there's always lots to get your teeth into! What you’ll be doing Day-to-day in this role you’ll be: Develop and foster partner relationships with your portfolio of key retail partners. Conduct Business Reviews with partners to review performance and develop forward-looking strategies. Determine the needs and wants of our partners, prioritize them by impacting the business, and work to co-create solutions. Strategically introduce and execute on new Wolt product opportunities to strengthen partnerships and increase partner revenue streams (i.e., white-label delivery). Drive revenue growth of Wolt and retail partners in your portfolio by improving venue performance through a data-based approach. Drive & execute on operational improvements with your partners to ensure that we are delivering the best experience for Wolt customers. Renegotiate terms and conditions with retail partners. Key communicator between our operations, support, marketing, and retail partners. Our humble expectations You have proven experience from a previous account management, business development, or a similar role You are a self-starter, reliable team player with the ability to deliver results on time and successfully manage multiple projects simultaneously Negotiation experience from either the supplier or customer perspective in a high-paced environment You cultivate extensive mutually beneficial relationships Excellent interpersonal skills with the ability to adapt the tone to suit the audience Strong analytical skills and experience working with - and making decisions based on - data Structured, detailed, and service-oriented High ownership and ambition to go beyond the obvious Fluent in Czech and English Experience working with CRM & BI systems is a plus Retail/ FMCG experience is a plus Next steps If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! We will be reviewing applications on an ongoing basis, so if this sounds like an opportunity you want to pursue, apply today! Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Responsibilities

The Retail Account Manager will develop and foster relationships with key retail partners, conduct business reviews, and drive revenue growth through operational improvements. The role requires strategic execution of new product opportunities and effective communication between various stakeholders.