ABOUT REDCLOUD

RedCloud is leveraging AI-powered technology to break down the barriers to fair and profitable trade in emerging markets.
RedCloud’s Intelligent Open Commerce Platform connects FMCG Brands, Distributors, and Local Merchants on a single, equitable marketplace, empowering them with real-world insights and data to help them make better decisions. RedCloud enables FMCG Brands to seize new opportunities in emerging markets, facilitates access to more buyers & streamlines operations for Distributors, and helps Local Merchants spend more time selling products, not searching for them.
The company comprises a highly diverse, dynamic team of driven talented people from over twenty different countries, speaking multiple languages, with a physical footprint in Africa, Europe, and Latin America.

USER EXPERIENCE ENHANCEMENT:

• Analyse user feedback (CX Data) and behaviour to suggest improvements in the overall user experience.
• Collaborate with the product development team to implement user-centric changes.

EXPERIENCE WE THINK YOU’LL NEED:

• Minimum 3-5 years professional experience
• Bachelor degree in business, Statistics, Data Science, or a related field.
• Proven experience as a Retail Analyst or similar role.
• Strong analytical and problem-solving skills.
• Proficiency in data analysis tools and software (Power BI, Tableau, ThoughtSpot (preferable))
• Excellent communication skills for conveying complex data insights to non-technical stakeholders.
• Knowledge of the FMCG sector and digital commerce platforms is a plus.
• Keen attention to detail and adherence to deadlines
• Ability to work independently with high degree of accountability, while also able to collaborate cross-functionally with other departments.

THE ROLE:

As the Retail Analyst (South Africa), you will be responsible for analysing data related to Sales operations and digital adoption on our open commerce platform. Your role involves extracting meaningful insights, identifying trends, and providing recommendations to enhance the platform’s performance and user experience. The successful candidate should have background in data analytics. The successful candidate report to Operations Manager.