The Parks of the St. Lawrence is an inclusive employer. Accommodation is available under the Ontario Human Rights Code. For more information on how to request accommodation or assistance, please contact our staff in Human Resources at hrcompetition@parks.on.ca

KNOWLEDGE AND EXPERIENCE

You have:

• Knowledge of retail and retail product in order to increase sales and net profit.
• Knowledge of cash handling procedures and credit card, debit and gift card machines, and the ability to learn the working operation of multiple point-of-sale systems.
• Knowledge of food safety handling and the ability to learn food safety handling and preparation.
• Knowledge of the Occupational Health and Safety Act as it relates to the work being performed.

COMMUNICATION AND CUSTOMER SERVICE SKILLS

You have:

• Strong oral, reading and written communication skills to ensure the resolution of visitor concerns, questions and needs by responding whenever possible or referring them to an appropriate associate.
• A commitment to quality customer service.

OTHER ESSENTIAL SKILLS

You have:

• Basic computer skills to be able to operate multiple point-of-sale terminals.
• Strong mathematical skills to make proper change.
• Self-motivation and the ability to work in a team environment.
• The ability to take direction, and work calmly and effectively under pressure.
• Strong problem-solving abilities and organization skills to respond to shifting priorities and urgent demands.

QUALIFICATIONS OBLIGATOIRES

• Compétence orale en français à un niveau avancé
• Compétence orale et écrite en anglais

You will:

• Assist with customers in the retail store.
• Assist with event retail, setting up booth and processing sales.
• Assist with the sales of admission tickets.
• Assist with the operations of the café.
• Support Upper Canada Village customer service through knowledge of the Village, St. Lawrence Parks Commission, and community offerings.
• Operate point-of-sale stations and process cash, credit card and debit card transactions.
• Provide breaks for other staff during peak visitor visitation.
• Assist with stocking shelves and maintain the cleanliness of retail areas and cafe area.
• Ensure safety of visitors and staff by maintaining sanitation and health and safety standards in work areas and following all health and safety procedures.
• Embody the SLPC’s equity, diversity and inclusion principles while interacting with staff and guests.