Retail and Performance Lab Technician - Golf Pride at Eaton USA

Pinehurst, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Apr, 26

Salary

82500.0

Posted On

18 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Club Fitting, Golf Equipment, TrackMan Software, Microsoft Office, Consumer Research, Product Testing, Data Collection, Performance Analysis, Customer Experience, Technical Curiosity, Kinesiology, Sports Science, Golf Instruction

Industry

electrical;Appliances;and Electronics Manufacturing

Description

Eaton’s IS GOLF Pride US division is currently seeking a Retail and Performance Lab Technician - Golf Pride. This is a Monday-Friday onsite role working Daylight hours. Relocation benefits are available from within the United States. For five generations, Golf Pride® has been the global leader in golf grips. Throughout our history, Golf Pride® has believed in the importance of developing the best performing, most innovative grips for the world’s best golfers and amateurs alike. As the only brand that touches every golfer, we are obsessed with the connectedness of the hands to the club and this inspires every Golf Pride employee in everything we do. Combine that passion with the resources of Eaton, a $20B global leader that powers businesses worldwide, and it makes for an exciting place to work The expected annual salary range for this role is $56250.0 - $82500.0 a year. This position is also eligible for a variable incentive program. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations. What you’ll do: Golf Pride®, #1 golf grip brand worldwide, aims to strengthen the consumer experience at our Global Innovation Center by hiring a Performance Lab technician. This team member will be integral to our current Retail and Performance Lab support. Your time will be split 50/50 between operating the Retail Lab and building out our newly constructed Performance Lab where we will provide VIP fittings and conduct consumer research on a daily basis. This role is almost entirely consumer-facing and likely the very first impression of the Golf Pride Brand. ESSENTIAL FUNCTIONS: Lab Operations & Fittings (40%) - Open and maintain the Performance Lab daily, ensuring it’s consumer-ready and operating smoothly - Conduct 1-on-1 grip fittings using tools such as TrackMan, Quintic, and pressure sensors - Support ongoing development of the grip fitting protocol based on feedback and performance data - Deliver an engaging, premium experience for VIP visitors and internal stakeholders Research & Data Capture (30%) - Assist with consumer testing protocols and performance data collection - Program, facilitate and execute consumer research projects in support of NPD - Maintain accurate, organized records across tools and systems - Help build and refine a connected database fed by performance hardware (TrackMan, Quintic, etc.) - Troubleshoot and calibrate lab tools as needed Insight Support (20%) - Summarize consumer feedback and test data in a usable format for internal teams - Work with Innovation and Marketing teams to support claims development and insight generation - Help document protocols, learnings, and recommended next steps Lab Evolution (10%) - Provide ongoing feedback on the tools, processes, and consumer flow - Stay current on new technologies and testing methods relevant to golf performance - Contribute to continuous improvement of the Lab experience General Golf Pride Support • Occasional event support with set up of displays, testing equipment, etc. for community events (evenings or weekends possible) • Welcome guests and visitors to Golf Pride with a level of hospitality that enhances our brand. WHO YOU ARE: • A brand ambassador, confident and professional when interacting with consumers, and able to deliver premium experiences that reflect Golf Pride’s leadership in the game. • Curious by nature, with a passion for uncovering insights others might miss – whether from a golf swing, a grip, or a conversation. • A golfer, with an authentic appreciation for golf and its people – someone who understands players because you are one. Qualifications: Basic (Required) Qualifications: Bachelor’s degree from an accredited institution 2+ years of experience around club fitting and golf equipment with regripping experience. 1+ year of experience working with Trackman software and Microsoft Office Products 1+ year of consumer research or product testing experience Must be authorized to work in the US without company sponsorship now and in the future. Preferred Qualifications: Experience with golf fitting, sports performance tech, or customer experience Comfort working with consumers and translating feedback into usable insights Technical curiosity and willingness to experiment and learn Background in kinesiology, sports science, golf instruction, or similar field is a bonus We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws. You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number. We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

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Responsibilities

The Retail and Performance Lab Technician will operate the Retail Lab and build out the Performance Lab, providing VIP fittings and conducting consumer research. This role is consumer-facing and aims to enhance the Golf Pride brand experience.