ABOUT NATIONAL TRUST QUEENSLAND & THE CURRUMBIN WILDLIFE SANCTUARY

Voted one of the Gold Coast’s most popular tourist destinations, Currumbin Wildlife Sanctuary is the crown jewel of the National Trust of Australia (Queensland)’s [NTAQ] portfolio. As one of Queensland’s earliest and most iconic nature-based attractions, the Sanctuary embodies the values of NTAQ — working to conserve and celebrate our natural and cultural heritage for future generations.
As we continue to welcome visitors to the Currumbin Wildlife Sanctuary, we have an opportunity for a experienced and energetic Retail & Photography Manager to join our Team. This position would be suitable for an individual who has previous experience as a Flagship Store Manager. Here at Currumbin Wildlife Sanctuary, we deliver a fast-paced Retail experience, always in combination with excellent Guest service. Our Retail and Photography Team take pride in their work, the presentation of outlets & meeting & exceeding sales targets.

ABOUT YOU

To be successful in this role you must have previous retail managerial experience and be a clear communicator who can liaise effectively with internal and external stakeholders. Other required skills and qualifications we are looking for include:

• Develop initiatives & incentives to continuously drive sales.
• Ensure all stock is replenished in outlets & presented to a high standard to promote sales opportunities.
• Work regularly on the floor of the outlets, leading by example to assist Team & Guests as required.
• Create an energetic Team culture focused on delivering a superior guest experience. Ability to manage wage budgets. Experience managing staff across multiple outlets.
• Be prepared to work in an outdoor environment, in all weathers, in a role that requires substantial walking in a workplace that has native wildlife such as birds and reptiles.
• Flexible and available to work across weekends, school holidays and public holidays.

ABOUT THE ROLE

You will report directly to the Head of Commercial, using your expertise & experience to make recommendations to maximise revenue & minimise costs throughout the department, and to meet company & division budgets. You will supervise the Retail & Photography Team members across multiple outlets onsite, to ensure they meet sales objectives whilst also assisting the Head of Commercial to complete all people planning requirements including recruitment, training & development & performance management.
You will regularly work on the floor of the outlets, be proactive and lead by example and assist the Team & Guests as required. You will support and lead the team in training and development skills & enhance employee performance. You will ensure compliance with company policies and procedures whilst developing initiatives & incentives to continuously drive sales.

To be successful in this role you must have previous retail managerial experience and be a clear communicator who can liaise effectively with internal and external stakeholders. Other required skills and qualifications we are looking for include:

• Develop initiatives & incentives to continuously drive sales.
• Ensure all stock is replenished in outlets & presented to a high standard to promote sales opportunities.
• Work regularly on the floor of the outlets, leading by example to assist Team & Guests as required.
• Create an energetic Team culture focused on delivering a superior guest experience. Ability to manage wage budgets. Experience managing staff across multiple outlets.
• Be prepared to work in an outdoor environment, in all weathers, in a role that requires substantial walking in a workplace that has native wildlife such as birds and reptiles.
• Flexible and available to work across weekends, school holidays and public holidays