SKILLS / BEHAVIOURS THAT WILL SET YOU APART

• A positive ambassador for our brand and our values
• Inspirational leadership style with a positive outlook
• Passion for delivering exceptional customer service.
• People skills with a track record of developing high-performing teams.
• Commercial acumen with the ability to drive sales and profitability.
• Excellent communication and interpersonal skills.
• Collaborative mindset and a team player. Working with departments and colleagues as ’one team’.
• Able to drive growth, maximise sales and profitability whilst leading our customer-first service strategy.
• Willing to lend a hand - If you’re on a store visit and the teams are busy or overwhelmed, you’re happy to help by getting stuck in, working shoulder-to-shoulder with them to support. It’s all about the shadow you cast!
• Resilience in a dynamic retail environment.
• Innovative thinking and a proactive approach to problem-solving.

To inspire reading, learning, creativity and play - making lives more fulfilled.