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Retail Asset-Team Leader-PERSONAL LOANS-Contact Centre Inbound at Kotak Mahindra Bank

Noida, Uttar Pradesh, India -

Full Time

Start Date

Immediate

Expiry Date

25 Sep, 26

Salary

0.0

Posted On

27 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team Leadership, Contact Center Management, Customer Service, CRM Systems, Problem Solving, Decision Making, Interpersonal Communication, Data Analysis, Loan Processing, Performance Management

Industry

Banking

Description

The Retail Asset-Team Leader will play a crucial role in managing and developing a high-performing team within the Personal Loans Contact Centre. This role involves overseeing the day-to-day operations, providing guidance and support to team members, and ensuring a positive customer experience. The leader will work closely with the management team to implement strategies and achieve business goals.

Responsibilities

Manage and develop a high-performing team within the Personal Loans Contact Centre to ensure efficient loan processing. Oversee day-to-day operations and collaborate with management to implement business strategies and enhance customer experience.