Location: Long Trail Brewery – Bridgewater Corners, VT
Employment Type: Part-Time, Non-Exempt
Reports To: General Manager

POSITION OVERVIEW:

We’re seeking a customer-focused and detail-oriented Retail Assistant to join the team at Long Trail Brewery. In this role, you’ll be the face of our retail space, helping guests find the perfect merchandise, managing inventory, and ensuring a smooth and enjoyable shopping experience. This position requires weekend and evening availability and is a great fit for someone who thrives in a fast-paced, guest-facing environment.

QUALIFICATIONS:

• Prior experience in retail or customer service; hospitality industry experience a plus
• Comfortable using POS systems and basic computer applications
• Strong communication and interpersonal skills
• Ability to multitask and stay organized in a high-traffic setting
• Reliable, flexible, and available to work weekends, holidays, and varied shifts

• Greet and assist guests in the retail area, providing friendly, knowledgeable service
• Operate the point-of-sale (POS) system accurately for purchases and returns
• Fulfill and package web orders in coordination with our delivery services
• Ensure merchandise is properly labeled, displayed, and well-stocked
• Maintain clean, organized, and visually appealing retail displays
• Receive shipments, assist with inventory counts, and communicate stock needs
• Support daily financial reconciliation and coordinate with the Finance team
• Collaborate with Marketing on promotional signage and merchandising strategies
• Communicate with Operations, Maintenance, and QA to ensure a safe and sanitary environment