Job title: Retail Assistant x 2
Reports to: Shop Manager
Hours: 21 hours per week on a rota basis Mon-Sun
Salary: £12.40 per hour

SKILLS, EXPERIENCE AND ATTRIBUTES REQUIRED

• Retail experience either charity or high street store
• A team player with good communication skills.
• The ability to forge and maintain strong working relationships.
• The ability to support, enable and engage with an outstanding team of volunteers
• A proven track record of delivering outstanding customer service ideally within a retail environment.
• A creative and positive attitude with the ability to turn challenges into opportunities.
• A good understanding of pricing and marketing
• The ability to display a range of donated goods effectively to maximise retail income
• Ability to work under pressure in a physically demanding role.
• A willingness to work flexibly across any of the Beaumond House shops

WE RESERVE THE RIGHT TO INTERVIEW AND CLOSE THE ADVERT AT ANY TIME, THEREFORE WE ENCOURAGE APPLICANTS TO APPLY AS SOON AS POSSIBLE.

This Job Description is intended as a guide only and is not an exhaustive list of duties. It is subject to periodic review with the post holder
Our Vision is to achieve ‘Outstanding Hospice Care, enabling our local communities to live well and die well’
Our Values (Guiding Beliefs) are:
PATIENT CENTRED, WE ‘GO THE EXTRA MILE’ - Every life matters and every moment matters - patients and their families and friends are at the centre of everything we do.
VALUE & SUPPORT OUR PEOPLE – All of our people are important and highly valued, and we support and develop them to be at their best.
OPENNESS & HONESTY, CREATING A SAFE ENVIRONMENT - We provide a safe environment in which feelings may be openly expressed and acknowledged with sensitivity and honesty.
COLLABORATION - We provide a unique and special range of services, in collaboration with our partners in the End of Life Together Alliance.
EFFICIENCY, CARING, PROFESSIONAL - We provide good stewardship of our resources and operate in a professional, caring, and efficient way.
Job Type: Part-time
Pay: £12.40 per hour
Expected hours: 21 per week
Work Location: In perso

ROLE PURPOSE

Our new Beaumond House Hospice Care Charity Shop will be opening in October 2025. This exciting opportunity gives successful applicants the chance to make a real impact in helping to raise funds for our well-loved and supported local charity. The purpose of the role is to assist with the sorting, processing, rotation and merchandising of stock, display and sales, including using the till, registering donors for Gift Aid and processing their donations, assisting with cleaning and maintaining a safe working environment and working as part of a dynamic team. The role also includes working to maximise profits and to always promote the work of Beaumond House Hospice Care. This will be done in a manner which reflects the ethos of Beaumond House Hospice Care and always promotes good public relations for the Hospice.

GENERAL DUTIES

• Work collaboratively and cooperatively with Beaumond House colleagues
• Respect confidentiality applying to all areas of Beaumond House
• Work to the requirements of the Health and Safety at Work Act, and Trading Standards Authority
• Work within Beaumond House policies and procedures
• Always behave in a professional manner, reflecting and maintaining Beaumond House values
• Assist with the promotion of fundraising activities, including events and raffles
• Be flexible within the broad remit of the post