WHO WE ARE

Elle’s Bakery is an independent bakery based in Rochester, offering luxury brownies, blondies, tray-bakes and cookies. What grew from an idea and a ‘side hustle’ has now turned into a flourishing small business satisfying your sweet cravings! We focus on ensuring high quality, luxurious & well presented products. Everything is prepared & produced by our lovely team of bakers in our production unit, made with the highest quality ingredients available.

WE ARE LOOKING FOR:

• Passionate, energetic, engaging and confident personality.
• Thrive in a customer facing role in an individual sole worker position showing self-management, accountability, problem-solving and initiative.
• Self-motivated and a responsible individual.
• Strong attention to details, especially setting up the displays, when serving customers and answering any question they may have.
• Flexibility to work around customers demands and seasonal holidays.
• Ability to remain calm and focused in a fast paced environment.
• We are looking for a candidate who exhibits flexibility, willingness and a ‘can do’ attitude.

REQUIRED SKILLS

• Customer service/retail experience required
• Good time management and organisational skills
• Excellent verbal communication skills
• Ability to work as part of a team and as an individual (the majority of the shifts will be lone working)
• Thoroughness and attention to detail
• Communicate and cooperate with supervisors and co-workers
• Follow and comply with procedures, rules and regulations
• Must have good maths skills
  Job Type: Part-time
  Pay: Up to £12.21 per hour

Benefits:

• Company pension
• Discounted or free food
• Employee discount
• Free parking
• On-site parking
• Store discount

Work Location: In perso

MAIN ROLES AND KEY TASKS:

• Setting up stall displays and serving customers at our Hempstead Valley pop-up counter.
• Confidently and clearly communicate with customers and provide clear and concise allergen information.
• Managing all aspects of customer service and management of the stall set-up independently.
• Encouraging potential customers to try samples and purchase products.
• Handle cash and card payments efficiently.
• Restocking products throughout the duration of the day.
• Strong communication with other members of staff regarding stock levels and the best-selling items.
• Collaborating with other off-site team members and as an individual to keep the stalls/stands area clean and organised at all times.
• Ensuring Health & Safety guidelines/procedures are being adhered to at all times.
• Ensure all products are packed efficiently and labelled correctly.