Retail Assistant - M&S Simply Food at Moto

, , United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

18 Jun, 26

Salary

12.83

Posted On

20 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Adaptability, Self-Motivation, Teamwork, Time Management, Problem Solving, Communication, Attention To Detail

Industry

Hospitality

Description

Retail Assistant - £12.83ph as of 29th March 2026 Shifts: Vary between 5am to 10pm, mixture of weekdays and weekends between these times is required Address: Cherwell Services, M40 Junction 10, Bicester, Oxfordshire, OX27 7RD Are you ready to be our next M&S Simply Food Retail Assistant? Here at moto we’re looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering M&S Simply Food’s handy range quality food items and exceptional customer service as we transform the UK’s rest stop experience. What we offer our Retail Assistants: Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas Up to 60% colleague discount across our franchise partner brands Enhanced benefits, including, sick pay, enhanced family friend benefits and life assurance Fantastic development opportunities including funded qualifications Weekly Pay What you’ll be doing as a Retail Assistant: Greeting customers with a warm and friendly welcome Processing orders and requests in a timely and efficient manner Delivering our brand standards to a level our customers have come to expect Resolving challenges and enquiries with a customer centric mindset Receiving deliveries and replenishing displays to provide maximum product availability Ensuring your workspace and store is kept clean, tidy and welcoming Working with colleagues to deliver a culture of togetherness and teamwork Leaving our customers with a memorable experience worth coming back for Helping prepare the store, ready for the following days trade What we’re looking for in you: We’re looking for someone who can effortlessly switch gears—thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you're adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you. What we value: We don’t just hire a person, we hire real life individuals, as a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences, we’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self. Working for moto is truly amazing, but don’t just take our word for it, we’ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025! We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work–life balance. Disclaimers: *Hourly rates of pay may differ for under 18’s, our night shift roles include a premium of £2ph *Please note this role internally is known as Customer Service Assistant *Annual bonus scheme is equivalent to work week’s salary based on average hours worked over a defined period. INDLP

Responsibilities

The role involves delivering exceptional customer service by warmly greeting patrons, efficiently processing orders, and resolving inquiries with a customer-centric approach. Responsibilities also include maintaining product availability by receiving deliveries and replenishing displays, alongside ensuring the workspace remains clean and tidy.