Join our team at Ecosa and be part of a company that values quality sleep products, offers exceptional value for money, and creates unforgettable customer experiences. We embrace a culture of constant improvement, openness, and respect, where every team member’s voice matters. We strive to provide trustworthy, knowledgeable service, always putting integrity first. We’re looking for passionate individuals to help us deliver the best to our customers while growing together. If you’re driven by positive customer experiences and thrive in a collaborative environment, we’d love to have you on board!
As an Assistant Manager, you play a critical role in delivering an outstanding customer experience and achieving sales goals. This position is responsible for assisting customers, promoting products, maintaining the store’s appearance, ensuring and supporting the Store Manager in the efficient operation of day-to-day store activities. The Assistant Manager is expected to demonstrate exceptional customer service skills, maintain product knowledge, and contribute to a positive shopping environment.

SKILLS AND ABILITIES:

• Excellent communication and interpersonal skills
• Strong problem-solving and customer service abilities, ensuring we provide Best Experience to our customers
• Ability to work effectively in a team environment
• Experience with POS systems or cash handling including reconciling cash registers and preparing bank deposits.
• Ensuring compliance with safety and security procedures
• Experience in Warehousing (Goods Inwards and Outwards)
• Experience with managing and organising Click and Collect
• Ability to lift and carry merchandise, bend, and stand for extended periods

PHYSICAL REQUIREMENTS:

• Ability to stand and walk for extended periods
• Lifting of products or boxes up to 25kgs.

Please refer the Job description for details