Retail Assistant Manager at Evergreen Goodwill

Seattle, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Jan, 26

Salary

58000.0

Posted On

04 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Retail Leadership, Customer Service, Sales Management, Team Development, Budget Management, Problem Solving, Communication Skills, Data Analysis, Time Management, Organizational Skills, Diversity and Inclusion, Merchandising, Inventory Management, Coaching Skills, Staff Training, Performance Monitoring

Industry

Non-profit Organizations

Description

About Evergreen Goodwill Evergreen Goodwill of Northwest Washington is a 501(c)(3) nonprofit organization founded in 1923 that helps people get jobs across Northwest Washington by offering high-quality free job training, education and job placement. Goodwill empowers individuals to overcome barriers to working, by providing comprehensive support and connecting them with life changing job opportunities, ensuring they are career-ready and can support themselves and their families. The organization employs over 2,000 people, operates five job-training centers, 23 nonprofit retail stores and more than 27 donation sites in King, Snohomish, Skagit, Whatcom and Kitsap Counties. Every day, Evergreen Goodwill connects people with the jobs, services and skills they need — because Jobs Change Lives. We are committed to creating and sustaining a culture of equity, diversity and inclusion (DEI) and are focused on creating a joyful, inclusive and successful organization. Job Title: Retail Assistant Manager Salary Range: $55,000-58,000 FLSA: Salary, Non-Exempt Location: Capitol Hill About the Position The Store Assistant Manager is responsible for providing support for the retail, production and material handling teams. Working in partnership with the store manager and supervisors, this individual provides leadership direction to ensure team member satisfaction and the achievement of financial goals. Essential Functions and Responsibilities Understand operational metrics; implement plans to achieve goals Discuss the operations and results of the business with fluidity and knowledge Maximize sales through proper stock rotation, merchandising, signage, identification of e-commerce merchandise and inventory levels of new and used goods Assure a continuous flow of product through production support and partnership with inventory and new goods; provide the customer with an excellent assortment Inspire and actively engage in excellent customer service; both internal and external Develop strong working relationships throughout the enterprise; partner effectively Attract, hire, develop, inspire and retain top talent Champion diversity, equity and inclusion; promote the talent and voices of all people Ensure compliance of Seattle Goodwill policies and procedures; People and Culture, Finance, Asset Protection, Finance, Risk and Safety, Customer Service, New Goods, Inventory and Merchandising Supervisory Responsibilities: Carries out supervisory responsibilities in accordance with Goodwill’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; monitoring performance; rewarding and disciplining employees; and addressing complaints and resolving problems. Partner with People Relations as needed and appropriate. Position Requirements (Qualifications for the job under the Americans with Disabilities Act) To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience: High school graduate or equivalency Retail leadership experience of 3+ years. 2+ years leading a sales team in a retail or service environment Experience leading a team in a customer-centric, solutions-based environment Must be able to engage and speak to customers and understand their needs Skilled understanding of budget metrics, P+L; min 1 year Certificates, Licenses, or Registrations: Must have valid Washington Driver’s license and proof of insurance along with good driving record. Computer/Technology Skills: Strong knowledge of Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams). Ability to learn new technology and software as related to the job. Physical Abilities: While performing the duties of this job, the employee will be required to lift and carry 20-30 pounds; have developed fine motor control (grasp, handle, manipulate objects with fingers; standing for long periods, frequent bending, kneeling, reaching, stooping, squatting, pushing; climbing ladders; able to travel across a variety of surfaces (stairs, ramps, uneven terrain). Ability to operate computer systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.Able to communicate with others effectively both verbally and written, including those who have limited English skills. Maintain reliable attendance. Essential Mental/Sensory Abilities: Organizing, sorting, categorizing, counting, adding, subtracting Problem solving Strong verbal and written communication skills Leadership and coaching skills Analyzing and interpreting data Time management Prioritization Work Environment:While performing the duties of this job, the employee is oftenexposed to noise levels consistent with a retail environment and common in a mid-decibel level production environment. Occasionally the individual may work outside. Musthave reliable transportation as this position requires travel to offsite meetings and events. Able to work a flexible schedule that includesnights and weekends. Everyone Is Welcome When you join Evergreen Goodwill, you join a truly vibrant community. We value the things that make us different and unique. From diverse international and ethnic backgrounds, to languages, identities, ages, orientations, and beyond, Evergreen Goodwill celebrates individual and cultural diversity. Why work at Evergreen Goodwill? A health plan that includes medical, dental, vision and prescription coverage 100% Employer-paid life, accidental death and dismemberment (AD&D), and long term disability insurance (for salaried employee) Voluntary supplemental coverage for life, accident, illness, and short- and long-term disability Flexible Spending Accounts (FSA) Plan Roth and 403(b) Retirement Savings Plan program Paid vacation, (9) holiday and sick time Limited paid time off for Jury Duty and Bereavement Leave Employee discounts Employee referral bonus Employee Assistance Program (EAP) Mentorship Program Career Advancement Opportunities Paid Job Training EEO Statement: Evergreen Goodwill of Northwest Washington is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, creed, sex, national origin, age, disability, marital status, citizenship, military status, sexual orientation, gender identity, genetic information, veteran status, or other protected characteristics in accordance with applicable law. This policy applies to all aspects of employment, including hiring, compensation, benefits, and termination. This document does not represent a contract of employment, and EGNW reserves the right to change this job description and/or assign tasks for the employee to perform, as EGNW may deem appropriate.

Responsibilities

The Store Assistant Manager supports the retail, production, and material handling teams, ensuring team member satisfaction and financial goal achievement. This role involves maximizing sales, providing excellent customer service, and ensuring compliance with organizational policies.