JOB DESCRIPTION:

The right candidate for this role is a natural leader and team player, with exceptional interpersonal skills. They assist in all aspects of daily operations and will use their prior experience in supervisory or management roles as well as their extensive knowledge of flower and solventless products to train, motivate, and support the entire team in order to build and sustain a first-class customer experience as we continue to grow our business.

What You Will Be Doing:

• Train and motivate the team in alignment with our vision and mission
• Oversee team members on a daily basis and ensure adherence to operational guidelines and standards
• Work with the Dispensary Manager to support with the coordination and execution of employee onboarding, initial, and ongoing training
• Assist with employee scheduling needs understanding the potential of needing to be on-call to respond to emergency situations such as scheduling issues and covering a vacant shift
• Manage Metrc access for the team and handle adjustments as needed
• Coordinate and manage incoming and outgoing package delivery at the dispensary
• Handle cash drop as needed
• Respond to patient concerns and complaints in a professional and effective manner
• Complete daily opening and closing procedures to ensure reconciliation of daily intake, and that all team members have what they need
• Welcome and support all patients in an efficient, professional, friendly, and informative manner with the goal of creating a positive, safe, clean, and caring experience that meets their needs
• Support the receptionist and team with incoming phone calls, providing information in an efficient and friendly manner as needed
• Check State IDs, medical cards, and maintain overall compliance with all MED, local, and federal cannabis laws and regulations
• Assist with inventory management as needed to ensure the dispensary remains adequately stocked
• Prepare and maintain product displays and signage, and assist with restocking and packaging products, labeling store merchandise, etc.
• Other duties as assigned

Qualifications:

• A commitment to our mission of educating patients on the value of cannabis as a staple of a healthy diet and healthy life
• A team player mentality with a strong work ethic and positive attitude
• A genuine enthusiasm for and desire to learn more about cannabis products and the industry
• A self-starter with a creative, resourceful, “can do” approach
• A natural ability to lead, manage, and motivate a team
• An excellent delegator and mediator with exceptional interpersonal skills
• Strong customer service skills
• 3+ years of supervisory or management experience
• Extensive knowledge of DHSS, local, and federal rules and regulations
• General computer knowledge and skills
• In depth knowledge and understanding of METRC
• Ability to work well as part of a team or independently
• 3+ years of cannabis industry experience or management experience preferred.
• Ability to stand for long periods of time
• Ability to lift and carry boxes of product up to 50 lbs in weight

We are an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Job Type: Full-time
Pay: $52,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Do you have past cannabis experience?
• Describe your past managerial experience

Work Location: In perso

• Train and motivate the team in alignment with our vision and mission
• Oversee team members on a daily basis and ensure adherence to operational guidelines and standards
• Work with the Dispensary Manager to support with the coordination and execution of employee onboarding, initial, and ongoing training
• Assist with employee scheduling needs understanding the potential of needing to be on-call to respond to emergency situations such as scheduling issues and covering a vacant shift
• Manage Metrc access for the team and handle adjustments as needed
• Coordinate and manage incoming and outgoing package delivery at the dispensary
• Handle cash drop as needed
• Respond to patient concerns and complaints in a professional and effective manner
• Complete daily opening and closing procedures to ensure reconciliation of daily intake, and that all team members have what they need
• Welcome and support all patients in an efficient, professional, friendly, and informative manner with the goal of creating a positive, safe, clean, and caring experience that meets their needs
• Support the receptionist and team with incoming phone calls, providing information in an efficient and friendly manner as needed
• Check State IDs, medical cards, and maintain overall compliance with all MED, local, and federal cannabis laws and regulations
• Assist with inventory management as needed to ensure the dispensary remains adequately stocked
• Prepare and maintain product displays and signage, and assist with restocking and packaging products, labeling store merchandise, etc.
• Other duties as assigne