DO YOU ENJOY INTERACTING WITH CUSTOMERS? DO YOU LOVE HELPING OTHERS AND WORKING AS A TEAM? THEN WE ARE LOOKING FOR YOU!

The purpose of this role is provide GREAT service to all our customers, whilst ensuring that we have exceptional displays and a well stocked department.
We currently have a part-time role available.
If you think you are the right person for the role, then apply now. We’d love to hear from you!

SKILLS KNOWLEDGE AND EXPERTISE:

The ideal retail assistant is someone who:

• Ideally has previous customer service experience – but not essential.
• Is willing to develop and learn new skills.
• Is friendly, positive, sociable and approachable.
• Is a strong team player.
• Previous knowledge of retail sales principles and practices is desirable but not essential
• Is flexible to work additional shifts and weekends if required

As a Retail Assistant, you will be responsible for:

• Greeting and welcoming all customers from the moment they enter the store
• Provide excellent product knowledge and recommendations to customers
• Organise efficient and the best value delivery option for the customer
• Help to keep the shop floor and displays clean and tidy
• Restocking goods when they’re selling out, and ensuring they’re attractively displayed with clear labels, clear signs and placed front and forward in a shoppable position
• Assist in the processing of deliveries from suppliers, from its delivery to the warehouse to transferring to the shop floor; packaging removal, labelling, scanning to building safe displays on the shop floor
• Creating inspiring and well maintained merchandising displays
• Maintain and ensure all Garden Centre equipment, tools and facilities are used in a safe manner by colleagues and customers alike
• Support all departments in the Garden Centre and help out when and where required
• Welcome customer complaints, listen well, apologise and escalate to a Supervisor
• Consider health and safety at all times; ensure displays are safe, manual handling is done in accordance with the training, wear PPE and use handling tools
• Accurately carry out stock counts in accordance with the set process to limit mistakes
• Additional duties deemed necessary for the needs of the Business