DO YOU ENJOY INTERACTING WITH CUSTOMERS? DO YOU LOVE HELPING OTHERS AND WORKING AS PART OF A TEAM? THEN WE ARE LOOKING FOR YOU!

We are looking for a friendly and motivated Retail Assistant to join our Leisure Department.
The purpose of this role is to provide GREAT service to all our customers while ensuring that the Leisure Department is well-stocked and beautifully presented. You’ll mainly be focusing on furniture sales, so confidence in engaging with customers and sharing product knowledge is key.
This role is 30 hours per week, including alternate weekends.

SKILLS KNOWLEDGE AND EXPERTISE:

The ideal Retail Assistant is someone who:

• Ideally has previous customer service experience
• Is willing to develop and learn new skills.
• Is friendly, positive, sociable and approachable.
• Is a strong team player.
• Previous knowledge of retail sales principles and practices is desirable but not essential
• Is flexible to work additional shifts and weekends if required

Why Join Our GREAT Team?

As a Retail Assistant, you will be responsible for:

• Greeting and welcoming all customers from the moment they enter the store
• Provide excellent product knowledge and recommendations to customers
• Organise efficient and the best value delivery option for the customer
• Help to keep the shop floor and displays clean and tidy
• Restocking goods when they’re selling out, and ensuring they’re attractively displayed with clear labels, clear signs and placed front and forward in a shoppable position
• Assist in the processing of deliveries from suppliers, from its delivery to the warehouse to transferring to the shop floor; packaging removal, labelling, scanning to building safe displays on the shop floor
• Creating inspiring and well-maintained merchandising displays
• Maintain and ensure all Garden Centre equipment, tools and facilities are used in a safe manner by colleagues and customers alike
• Support all departments in the Garden Centre and help out when and where required
• Welcome customer complaints, listen well, apologise and escalate to a Supervisor
• Consider health and safety at all times; ensure displays are safe, manual handling is done in accordance with the training, wear PPE and use handling tools
• Accurately carry out stock counts in accordance with the set process to limit mistakes
• Additional duties deemed necessary for the needs of the Business