Retail Assistant Store Manager (Tanger Outlets Ottawa) at New Balance

Ottawa, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

08 Feb, 26

Salary

0.0

Posted On

10 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Retail Experience, Customer Service, Team Leadership, Sales, Merchandising, Inventory Control, Loss Prevention, Coaching, Scheduling, Payroll Processing, Communication, Flexibility, Collaboration, Problem Solving, Community Engagement, Operational Management

Industry

Apparel & Fashion

Description

Who We Are: Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. JOB MISSION The role of a Retail Assistant Store Manager is to support the sales goals and operational duties of the Store Manager. They also help hire, train, and develop staff while cultivating a culture that reflects the core values of New Balance (integrity, teamwork, and total customer satisfaction). In the absence of the Store Manager, the ASM steps into their shoes and runs the store. MAJOR ACCOUNTABILITIES Create and maintain a "Total Customer Satisfaction" culture Help your Store Manager hit financial marks and operational objectives Collaborate with Store Manager and District Manager to execute strategic sales plans Be a leader! Coach and develop your staff; their success = your success Help coordinate volunteer opportunities to build our brand within the communities we serve Assist with processing payroll and writing schedules for store associates Step up to lead the team when Store Manager is unavailable REQUIREMENTS FOR SUCCESS Must be 18 years of age or older. 2 years’ retail experience (some stores in higher volume areas may require more) B.A. in Business Administration or related field preferred Proficiency with POS systems and Microsoft Office Knowledge of retail operations such as sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention Demonstrated ability to lead and be part of a team Willingness to work a flexible schedule to meet the demands of a thriving retail business, which may entail working on weekends and holidays Ability to lift 4 lbs. constantly; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; frequently climb and descend stairs (depending on location) Flexible Work Schedule For decades we have fostered a unique culture founded on our values with a particular focus on in-person teamwork and collaboration. Our hybrid model encourages rich in-person experiences, showcasing our commitment to teamwork and connection, while providing high levels of flexibility to associates. North American office-based associates are expected to come into the office on Wednesdays, with other occasional in-office days for in-person meetings and events as needed. Our offices are fully open and amenities are available across our North American office locations. Equal Opportunity Employer New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran. At New Balance, our job is to aid athletes in their pursuit of excellence, whether that means helping professional athletes set records and win medals, or propelling everyday athletes to achieve a new PR, run their first 5K or just to live a more healthy and active lifestyle. Our products are the perfect blend of function and fashion, giving you the performance technology you need and the style you want. Our associates around the world bring these goals to life with their high-level skills and creativity. While we offer the best product on the market, we’re also equally committed to giving back. So while we look to succeed, we believe in ensuring others have the same opportunity.

Responsibilities

The Retail Assistant Store Manager supports the sales goals and operational duties of the Store Manager, stepping in during their absence. They are responsible for hiring, training, and developing staff while fostering a culture of customer satisfaction and teamwork.