Retail Assistant - WHSmith at Moto

, , United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

22 May, 26

Salary

14.4

Posted On

21 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Order Processing, Brand Standards Delivery, Problem Solving, Customer Centric Mindset, Stock Replenishment, Display Merchandising, Store Cleanliness, Supervision, Teamwork, Adaptability, Self-Motivation, Fast-Paced Environment Handling

Industry

Hospitality

Description

Retail Assistant - £14.40ph Shifts: 11pm to 7am, 3 shifts over 7 days Address: Hilton Park Services, M6 Junction 10A/11, Essington, Wolverhampton, Staffordshire WV11 2AT Are you ready to be our next WHSmith Retail Assistant? Here at moto we’re looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering WHSmith’s handy range travel essentials and exceptional customer service as we transform the UK’s rest stop experience. What we offer our Retail Assistants: Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas Up to 60% colleague discount across our franchise partner brands Enhanced benefits, including, sick pay, enhanced family friend benefits and life assurance Fantastic development opportunities including funded qualifications Weekly Pay What you’ll be doing as a Retail Assistant: Greeting customers with a warm and friendly welcome Processing orders and requests in a timely and efficient manner Delivering our brand standards to a level our customers have come to expect Resolving challenges and enquiries with a customer centric mindset Receiving deliveries and replenishing displays to provide maximum product availability Ensuring your workspace and store is kept clean, tidy and welcoming Maintaining supervision of our adult gaming areas Working with colleagues to deliver a culture of togetherness and teamwork Leaving our customers with a memorable experience worth coming back for Helping prepare the store, ready for the following days trade What we’re looking for in you: We’re looking for someone who can effortlessly switch gears—thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you're adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you. What we value: We don’t just hire a person, we hire real life individuals, as a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences, we’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self. Working for moto is truly amazing, but don’t just take our word for it, we’ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025! We offer flexible working arrangements, including full or part time hours, as well as wherever we can compress or a fixed shift pattern to support your work life balance. Disclaimers: *Hourly rates of pay may differ for under 18’s, our night shift roles include a premium of £2ph *Please note this role internally is known as Customer Service Assistant *Annual bonus scheme is equivalent to work week’s salary based on average hours worked over a defined period. INDLP

Responsibilities

The Retail Assistant will be responsible for greeting customers warmly, efficiently processing orders and requests, and ensuring brand standards are met. Key duties also involve receiving deliveries, replenishing displays for maximum availability, maintaining store cleanliness, and supervising adult gaming areas.