JOB DESCRIPTION:

• To greet the customers upon their arrival
• Assist customers with their wine selection
• Understand company’s product knowledge
• Ensure that payments are processed correctly
• Advertising wines, by handing customers wine catalogues
• Report customer complaints to superiors
• Ensure overall cleanliness of the retail store
• To monitor the cash float
• Understand the store’s operational system
• To understand and learn the store’s closing and opening procedures
• Preparation of daily sales report
• Assist in placing wine orders
• Conduct stocktake in retail store
• Assisting in organising the merchandise display in the store
• To submit new customer database to the store manager
• Managing ERP related tasks and responsibilities as required in the role
• Carry out any other retail duties as per reporting manager and Area Manager (Retail)

JOB REQUIREMENTS:

• Interest in wine
• Sound knowledge of banking policies and procedures
• Sound knowledge of inventory techniques
• Experience in organising data and reports
• Basic understanding of sales principles and customer service practices
• Basic computer knowledge and familiarity with electronic equipment

Please refer the Job description for details