We are a small business with a big mission - and we’d be thrilled to have you join us!
Successful applicants will be contacted mid-Feb 2025 for interviews. (Excited to speak soon!)
Ideal Start Date: We will be at variety of fairs and popups from April onwards.

WHO?

Grounded 1002 is dedicated to helping individuals become the best version of themselves. With a strong online presence and highly sought-after in-person experiences, we are seeking passionate individuals to contribute to our ongoing success and growth. Our temporary retail popups serve as a physical extension of our mission.
We are currently looking for Retail Associates to join us on a project basis to assist at pop-up stores, exhibitions, concerts, and festivals.

REQUIREMENTS

• High school diploma or equivalent
• 1+ year of retail sales experience, preferably in the health, wellness, or hospitality industry
• Strong communication and interpersonal skills
• Passion for health, wellness, and providing exceptional customer service
• High level of professionalism with colleagues and customers
• Ability to work in a fast-paced environment and multitask effectively
• Detail-oriented with excellent organisational skills
• Proficient in using point-of-sale systems and handling cash transactions
• Flexibility to work a flexible schedule, including evenings, weekends, and holidays
• Must be okay standing for 7+ hours
• Must be okay lifting products, cleaning, setting up retail displays
• Experience in visual merchandising is a plus
• Knowing languages in addition to English is a plus

In this role, you will collaborate with the CEO, our Sales Advisor, and other freelancers to:

• Provide exceptional customer service to all customers, delivering a personalised and memorable shopping experience
• Educate customers about our luxury wellbeing products, including their features, benefits, and proper usage
• Assist customers in selecting the right products based on their needs and preferences
• Maintain a clean and organised retail store environment to create an inviting atmosphere for customers
• Process sales transactions accurately and efficiently, including handling cash, credit card transactions, and discounts
• Maintain an organised and appealing store display, ensuring products are accurately priced and stocked
• Generate leads and build relationships with potential customers, promoting the Grounded 1002 brand
• Conduct product demonstrations and educate customers about the benefits of our products
• Keep track of FAQs, feedback, and customer insights to help us improve
• After the retail events, collaborate with the CEO, Sales Advisor, and freelancers to develop and implement sales strategies and initiatives
• Stay up-to-date with current industry trends, product knowledge, and competitor offerings to provide accurate information and recommendations to customers

Come join us on our journey to empower individuals to live their best lives and experience the transformative power of an intuitive lifestyle.