Key Responsibilities:

• Deliver high-quality risk assessments, portfolio reviews and control actions.
• Maintain strong governance and compliance with risk appetite, delegated authorities and regulatory standards.
• Improve service quality, efficiency and stakeholder outcomes.
• Strengthen collaboration across business and control functions.
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Responsibilities

• Deliver high-quality risk assessments, portfolio reviews and control actions.
• Plan and execute risk assessments, portfolio reviews and control actions in line with agreed priorities and service expectations.
• Review information to ensure outputs are accurate, complete and fit for purpose.
• Resolve issues promptly and escalate material exceptions through approved channels.
• Maintain clear records and timely updates on progress, risks and outcomes.
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Performance Measures:

• Quality and accuracy of deliverables
• Achievement of agreed service levels
• Effectiveness of issue resolution
• Maintain strong governance and compliance with risk appetite, delegated authorities and regulatory standards.
• Apply risk appetite, delegated authorities and regulatory standards consistently across assigned activities.
• Complete required checks, approvals and documentation.
• Identify control gaps or unusual activity and support corrective action.
• Maintain audit-ready evidence and support reviews.
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Performance Measures:

• Adherence to policies and controls
• Reduction in avoidable errors
• Timely closure of risk actions
• Improve service quality, efficiency and stakeholder outcomes.
• Analyse performance and feedback to identify improvements.
• Recommend practical changes that protect customer and control outcomes.
• Support automation, standardisation and digital adoption.
• Track improvements and confirm benefits are sustained.