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Retail Banking Representative at Ocean Bank

Miami, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Aug, 26

Salary

0.0

Posted On

23 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Opening, KYC Documentation, Cross-selling, Customer Service, Teller Operations, Cash Handling, CTR Reporting, MS Excel, MS Word, MS Outlook, Verbal Communication, Written Communication, Interpersonal Skills, Organizational Skills, Internal Bank Operations

Industry

Banking

Description

Overview The Retail Banking Representative (Broward) is responsible for opening new accounts, personal and business; ensuring the proper documentation for new accounts has been gathered and properly documented, and cross sells banks products/services. Responsibilities Inputs data and documents KYC (Know Your Customer). Assists branch personnel and customers with any account related inquiry. Provides quality customer service on a personal basis to customers in person, e-mail and by phone. As well as providing customer service to the internal departments of the bank. Also, performs as a Teller when needed. Processes teller transactions at the teller line; performs all teller paying and receiving functions for commercial and personal accounts, including services such as deposits, Cashier's Checks, Money Orders, and Cash Advances, gathers CTR information for transactions that exceed the established threshold and balances the cash drawer. Qualifications High school diploma or equivalent with at least two (2) years of teller or related financial customer service experience in handling cash and one (1) year of banking experience required. New Accounts experience preferred. Must possess the ability to deal with customers in a pleasant and effective manner. Must be knowledgeable of internal bank operations (wire transfers, debits/credits and loan payments) and of banking products to cross-sell. Must possess good verbal and written communication skills, interpersonal, and organizational skills. Must possess good computer knowledge in MS Software, (e.g. Excel, Word, and Outlook). Job Posting Locations In this role you can work onsite from Miami, Florida, United States

Responsibilities

Responsible for opening personal and business accounts, ensuring proper KYC documentation, and cross-selling bank products. Additionally, performs teller functions including processing transactions, handling cash, and managing deposits and cashier's checks.